Field Engineer – Presales Job New York New York USA,Sales

Location: New York

Help build field engineering from the ground up — as one of the first field engineers at Tessl, you'll help define how we engage customers technically, shape the playbooks, and establish the systems and processes that scale with the team
Own the technical relationship in sales cycles — run demos, answer hard questions, and build trust with engineering audiences ranging from individual developers to CTOs
Understand customers' environments — their agent tooling, developer workflows, CI/CD pipelines — and design solutions that map to how their teams actually work
Guide onboarding and adoption — work with customers post-sale to ensure they're getting real value from the platform, not just licenses
Code alongside the product team — contribute to product development, build integrations, and prototype solutions that inform the roadmap based on what you see in the field
Build AI-first GTM tooling — design and ship internal tools that make our go-to-market motion smarter: automated demos, AI-assisted onboarding, technical qualification tooling, and more
Surface product insights — act as the voice of the field back to engineering and product; the patterns you see across customers are signal we need

Requirements

A builder first — you write code, not just read it; you're comfortable shipping integrations, tooling, and prototypes as part of the job, not as a side activity
Deep sales cycle fluency — you've operated in enterprise technical sales, understand the full arc from qualification to close, and know how to navigate multiple stakeholders, technical evaluations, and POCs without losing momentum
Full customer lifecycle ownership — you're as comfortable driving post-sale success as you are closing pre-sale; you care about customers getting real outcomes, not just signing contracts
Fluency in the AI tooling ecosystem — you know how tools like Claude Code, Cursor, Copilot, and Gemini work and how engineering teams are adopting them day-to-day
Comfort with ambiguity — field engineering at Tessl doesn't have a defined playbook yet; you'll write it, and you’re energised by that rather than unsettled
Clear technical communicator — you can make complex ideas legible to both skeptical engineers and less-technical stakeholders
Collaborative by default — you work fluidly across sales, product, and engineering, and you treat what you learn in the field as shared intelligence
5+ years of experience in a field engineering, solutions engineering, or technical pre-sales role

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