Part Time) Outreach & Marketing Specialist - Workforce Development

Job Category: Human Services

Requisition Number: OUTRE
002349

• Posted :
  July 27, 2026
• Part-Time
• On-site
• Rate : $18.04 USD per hour

Showing 1 location

257 Park Ave S
c/o Phipps Houses Service,Inc. 12 FL
New York, NY 10010, USA

257 Park Ave S
c/o Phipps Houses Service,Inc. 12 FL
New York, NY 10010, USA

• Conduct community outreach to recruit eligible participants through schools, community organizations, NYCHA developments, faith-based organizations, workforce partners, libraries, and community events.
• Represent the organization at recruitment fairs, neighborhood events, hiring events, and information tables.
• Conduct phone, email, text, and social media outreach to prospective participants.
• Build relationships with referral partners to generate participant referrals.
• Follow up consistently with prospective applicants throughout the enrollment process.
• Assist with implementing recruitment plans to meet enrollment goals.
• Maintain outreach logs and recruitment activity records.

Information Sessions & Participant Engagement

• Facilitate engaging information sessions describing program services, eligibility requirements, expectations, and career pathways.
• Respond to participant inquiries regarding eligibility, schedules, services, and enrollment requirements.
• Provide excellent customer service throughout the recruitment and enrollment process.
• Conduct preliminary eligibility screenings.
• Schedule participants for orientations, assessments, interviews, and intake appointments.
• Maintain regular communication with applicants until enrollment is complete.

Enrollment & Intake Coordination

• Coordinate participant intake appointments.
• Collect and review required eligibility documentation.
• Verify that participant files are complete before enrollment.
• Assist participants with completing applications and required forms.
• Track enrollment progress and notify staff of outstanding documentation.
• Support orientation and onboarding activities for newly enrolled participants.

Assessment Administration

• Schedule participants for TABE testing.
• Administer TABE assessments following program procedures.
• Maintain testing security and confidentiality.
• Score or record assessment results as required.
• Enter assessment results into the participant database.
• Coordinate retesting appointments when necessary.

Program Administration

• Maintain accurate participant files in both electronic and physical formats.
• Enter participant information into Salesforce and other required databases.
• Monitor participant attendance during orientations, assessments, and onboarding activities.
• Prepare weekly enrollment reports and recruitment updates.
• Maintain calendars for information sessions, assessments, and intake appointments.
• Coordinate reminder calls, emails, and text messages for scheduled appointments.
• Prepare participant sign-in sheets, orientation materials, and enrollment documents.
• Assist with filing, copying, scanning, and document management.
• Ensure participant documentation complies with program and funder requirements.
• Work collaboratively with Case Managers, Career Coaches, Job Developers, Facilitators, and Program Leadership.
• Participate in staff meetings and case conferences.
• Communicate participant status updates to program staff.
• Assist with hiring events, graduations, employer visits, and special program activities.
• Support continuous improvement efforts by identifying participant engagement trends and recommending process improvements.

Minimum Qualifications

• Associate degree preferred;
  High School Diploma or GED required.
• Two years of experience in workforce development, admissions, recruitment, customer service, education, nonprofit programs, or community outreach.
• Experience working with young adults and diverse populations preferred.
• Experience facilitating presentations…