Automotive Used Car Manager Cadillac

Job Description Empire Automotive Group
- Cadillac of Long Island City

Used Car Sales Manager
- Drive Performance. Lead Growth. Own the Results. Empire Automotive Group Cadillac of Long Island City is ready to elevate its pre-owned operations with a brand-new, state-of-the-art facility and a large, diverse inventory - and we’re looking for the right high-energy, results-driven Used Car Sales Manager to lead the charge. If you know how to close deals, build lasting customer relationships, and manage inventory with precision, this is your moment.

Used Car Sales Manager
- Drive Performance. Lead Growth. Own the Results. Empire Automotive Group Cadillac of Long Island City is ready to elevate its pre-owned operations with a brand-new, state-of-the-art facility and a large, diverse inventory - and we’re looking for the right high-energy, results-driven Used Car Sales Manager to lead the charge. If you know how to close deals, build lasting customer relationships, and manage inventory with precision, this is your moment.

We offer a competitive pay plan with strong commission potential
, because your ambition and performance deserve to be rewarded.

• Own and optimize all used car inventory to ensure profitability, accuracy, and front-line readiness.
• Set and enforce appraisal standards, performing precise and consistent vehicleevaluations.
• Leverage Dealer Socket  daily to manage leads, outbound communication, and opportunity flow.
• Identify and maximize trade-in opportunities in partnership with the Used Car Manager.
• Useadvanced inventory tools and CRM systems to streamline operations and maintain control.
• Ensureprofessional vehicle presentation including stickers, plate frames,and wholesale management.
• Serve asthe dealership’s used-car product expert, mastering trims, tech, andkey packages.
• Build strong customer relationships that drive repeat business and long-term loyalty.
• Executeconsultative selling, asking the right questions and guiding customersconfidently.
• Resolve customer concerns quickly through CRM, phone, text, and email.
• Deliver high-impact vehicle demonstrations that influence buying decisions.
• Maintain consistent follow-up with prospects, referrals, and past customers tofuel sales growth.
• Continuouslysharpen sales skills, overcome objections, and excel in dynamicselling situations.
• Lead byexample, bringing positivity, professionalism, and performance everyday

• Used Vehicle Expertise:
  Minimum 1 year of used car sales experience with strong product knowledge.
• Dealership Sales
  
  Experience:
  
  At least 3 years in a dealership environment with proven results.
• Professional Presence:
  Polished appearance and confident, business-appropriate communication.
• High-Energy Work Ethic:
  Thrives in a fast-paced, performance-driven environment.
• Customer-First Mindset:
  Exceptional service skills that build trust and long-term satisfaction.
• Team Player:
  Positive, collaborative, and committed to collective success.
• Growth-Focused:
  Open to coaching, feedback, and continuous improvement.
• Flexible Availability:
  Able to work weekends and holidays as business needs require.
• Tech-Savvy:
  Comfortable with Microsoft Office and essential dealership tools.
• Organized & Detail-Driven:
  Maintains a clean, efficient workspace that supports productivity.

The responsibilities listed above represent core expectations but may include additional duties as assigned. In a retail automotive dealership, nothing matters more than a satisfied customer- and we’re looking for leaders who embody that commitment.

Come grow with us
!

Empire Automotive Group is an equal opportunity employer. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

45-02 Northern Blvd Ste B, Long Island City, NY 11101

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail…