Referral Sales Manager

Referral Sales Manager

As Mandzown's Referral Sales Manager, you will serve as the primary connection between Mandzown and our referral business clients, including resellers, brokers, and commercial partners. You will manage the full referral sales cycle, from presenting the Mandzown solution to prospective clients through supporting contracting and ensuring clients are set up for long-term success. As part of the Mandzown team, you should expect to "do the work".

Today, we are a very small team. You will help us grow over time, but until then, you will be an individual contributor and manager.

Specific job responsibilities include:

• Client Relationships:
  Serve as the primary point of contact between referral business clients and Mandzown, ensuring strong and productive relationships with resellers, brokers, and commercial partners.
• Solution Presentations:
  Present the Mandzown solution to prospective clients and support reseller groups as they introduce Mandzown to their own prospects.
• Sales Materials:
  Prepare, maintain, and refine sales materials tailored to the referral sales channel.
• Pipeline Management:
  Track and manage the referral pipeline, maintaining an accurate and up-to-date view of all opportunities at each stage.
• Opportunity Development:
  Follow up consistently with reseller contacts on prospective opportunities and take proactive steps to move deals forward.
• Contracting Support:
  Support contracting efforts in collaboration with internal teams to bring deals to close.
• Partner Growth:
  Work with key contacts on the reseller side to identify, develop, and expand additional sales opportunities over time.
• Internal Coordination:
  Track participant referrals and serve as the internal connection point at Mandzown, ensuring the right teams are looped in at the right times.
• Client Reporting:
  Provide regular reporting to clients and internal stakeholders on referral activity, pipeline status, and outcomes.
• Invoicing:
  Ensure clients are invoiced accurately and on schedule, serving as the coordination point between client-facing and internal finance functions.

• Entry-level position; 1 year of sales experience preferred.
• Undergraduate degree preferred.
• Some knowledge of the healthcare industry preferred; commercial insurance and broker experience preferred.
• Strong interpersonal and relationship-building skills, with the ability to represent Mandzown professionally to external partners and prospects.
• Highly organized, with the ability to manage multiple pipeline opportunities and follow up consistently without dropping the ball.
• Clear and confident verbal and written communication skills.
• Comfortable working in a small, fast-moving team where responsibilities may evolve over time.
• Proficiency with standard business tools (e.g., CRM systems, spreadsheets, presentation software).