Sales Support Coordinator Job in Pleasantville, NY

Sales Support Coordinator

We are looking for a Sales Support Coordinator to join our team in Pleasantville, New York. This position plays an important role in keeping sales operations organized, ensuring customer orders move smoothly from quotation through invoicing and delivery. The ideal candidate is detail-oriented, responsive, and comfortable working across customer service, sales, and accounting functions in a fast-paced environment.

Responsibilities:

• Oversee the preparation, tracking, and maintenance of customer sales agreements to ensure records remain complete and current.
• Process quotes into confirmed orders and finalized invoices using internal business systems with a high degree of accuracy.
• Serve as a central point of contact for customers, sales staff, and internal departments throughout each stage of the order process.
• Provide day-to-day support to assigned sales representatives by monitoring order activity, addressing issues, and helping meet customer expectations.
• Partner with customers and accounting teams to support billing, payment follow-up, and coordination of accounts payable and receivable activities.
• Compile and share recurring accounts receivable updates, including payment status, deposits, and related reporting details.
• Handle sample requests, track inventory levels, and keep sample materials organized for efficient distribution.
• Coordinate fulfillment activities by aligning shipping timelines, delivery arrangements, and order logistics with internal teams.
• Maintain accurate information in company databases and produce operational reports for leadership and corporate stakeholders as needed.