Call Representative Job New York New York USA,Sales

Location: New York

Client Overview:

Our client is a rapidly growing med-technology company transforming the way practices access high-quality products and services. They are focused on delivering innovative solutions that help medical professionals streamline operations and improve patient outcomes. The organization offers a fast-paced, startup-driven environment where employees have the opportunity to make a direct impact on business growth. They value ambitious, customer-focused professionals who thrive in collaborative, high-growth settings.

They are currently seeking an experienced Call Representative to join their team.

Salary/Hourly Rate:

$20/hr - $23/hr DOE

Position Overview:

As a Call Representative, you will drive new business growth by engaging dental practices and conducting consultative sales conversations. You will serve as a trusted advisor to prospective clients, educating them on the company’s innovative solutions and demonstrating how they can improve practice efficiency and patient outcomes. This role is ideal for a motivated Call Representative professional who thrives in a fast-paced, high-growth environment.

This person will be required to work about 35 hours per week.

Responsibilities of the Call Representative:

Make outbound calls professionally and courteously.
Assist customers by providing accurate information about products, services, policies, and procedures.
Document all customer interactions accurately in the company s CRM or database.
Escalate complex issues to the appropriate department or supervisor when necessary.
Follow established scripts, call guidelines, and company policies while maintaining a personalized customer experience.
Collaborate with internal departments to ensure timely resolution of customer issues.
Stay up to date on company products, services, and system updates through ongoing training.

Required Experience/Skills for the Call Representative:

3+ years of sales experience, including at least 1 year in a full-cycle closing role.
Experience working in a high-growth startup environment is preferred.
Demonstrated commitment to continuous learning and professional development.
Proficiency with Salesforce, Outreach, and other sales engagement tools.

Preferred Experience /Skills for the Call Representative:

A strong interest in being part of a Sales team.
A positive attitude in a collaborative work environment.
The ability to build strong relationships.

Education Requirements:

Bachelor’s degree strongly preferred, but not required.

Benefits:

Comprehensive benefits package, including health and dental.

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