Director, Customer Partner Incentive Financial Services

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Are you ready to redefine what’s possible for Kyndryl’s most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don’t just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl’s global expertise to the table to solve complex business challenges.

Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.

• Be a strategic mastermind:
  Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
• Proactively expand scope:
  Generate new opportunities and expand existing work into larger scopes and new capabilities.
• Maximize renewals:
  Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
• Own the P&L:
  Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.

• Cultivate executive alliances:
  Create, maintain, and develop deep connections with top-level decision-makers.
• Orchestrate the team:
  Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
• Partner for scale:
  Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
• Lead with industry expertise:
  Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.

• Deliver tailor-made solutions:
  Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
• Maintain a stellar reputation:
  Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
• Shape the future:
  Use your creativity and expertise to transform the future of account management.

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof ofvaccinationto align with their respective COVID-19vaccinationpolicies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

• 5+ years experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• 7+ years of experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers

• Bachelor's degree or Master’s degree
• Sales experience in technical solutions

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to work with a leading global IT services company.

The…