Account Relationship Manager - Greater Philadelphia Territory

Location: Jericho

Location:

Remote (Greater Philadelphia / Delaware Valley - Southern New Jersey, Philadelphia, Delaware)

Travel Requirement:
Up to 75%

Company:
Bloom Net, a division of , Inc.

Bloom Net is seeking a driven and relationship-focused Account Relationship Manager to support and grow our network of florists throughout the Greater Philadelphia Territory, including Pennsylvania, Southern New Jersey, and Delaware.

This is a field-based role ideal for someone who thrives on building strong partnerships, delivering value-driven solutions, and independently managing a geographic sales territory.

As an Account Relationship Manager, you will serve as a trusted advisor to Bloom Net's florist partners. You will help customers maximize their businesses through Bloom Net's products, services, and programs while supporting long-term customer success, retention, account health, and revenue growth.

Key Responsibilities

* Build and maintain strong, long-term relationships with florist partners throughout Pennsylvania, Southern New Jersey, and Delaware.

* Conduct regular in-person and virtual customer visits to educate florists on Bloom Net's products, services, and programs while identifying opportunities to strengthen customer relationships.

* Manage and support an established portfolio of florist accounts while driving customer retention, engagement, and account growth.

* Develop and execute a strategic territory management and follow-up plan based on customer needs, market opportunities, and geographic location.

* Identify opportunities to expand existing customer relationships through Bloom Net products, services, and programs.

* Prospect for and develop new business opportunities within the assigned territory through consultative selling, negotiation, and contract execution.

* Serve as a trusted business advisor by understanding each customer's business, operational challenges, and growth opportunities while recommending value-driven solutions.

* Provide ongoing operational and strategic support to florist partners to ensure long-term customer success.

* Maintain consistent communication and follow-through while independently managing a customer portfolio and travel schedule.

* Stay informed on floral industry trends, competitor activity, and market conditions to effectively position Bloom Net's offerings.

* Utilize Salesforce to manage customer relationships, maintain an accurate sales pipeline, document customer interactions, and report performance metrics.

* Partner cross-functionally with Marketing, Customer Service, Product, and Operations teams to support customer success.

* Represent Bloom Net at trade shows, industry events, and customer-facing activities throughout the territory.

* Share customer insights, market intelligence, and best practices with teammates to contribute to a collaborative, high-performing team.

What We Offer

* Competitive base salary plus performance-based incentives.

* Opportunity to manage and grow an established territory while developing strong relationships with independent florist businesses.

* The opportunity to represent Bloom Net, a well-established leader in the floral industry and part of the , Inc. family of brands.

* A supportive, team-oriented culture with strong cross-functional collaboration.

* Career growth and professional development opportunities within the  family of brands.

* Bachelor's degree or an equivalent combination of education and professional experience.

* Two to three years of experience in outside sales, territory sales, account management, business development, customer success, or another customer-facing role.

* Demonstrated success managing customer relationships, growing accounts, and meeting or exceeding sales goals.

* Strong consultative selling, relationship-building, negotiation, customer service, and problem-solving skills.

* Customer-first mindset with the ability to build trusted partnerships and identify solutions that support customer success and business growth.

* Strong accountability, self-motivation, and the ability to work independently in a field-based environment.

* Excellent verbal, written, presentation, and interpersonal communication skills.

* Strong organizational and time-management skills with the ability to strategically manage a geographic sales territory.

* Comfortable learning and using new systems and technology.

* Proficiency with Microsoft Office Suite and CRM platforms;
Salesforce experience is strongly preferred.

* Bilingual Spanish skills are strongly preferred.

* Residence within the Greater Philadelphia territory is preferred.

* Willingness and ability to travel frequently, up to 75% of the time, throughout Pennsylvania, Southern New Jersey, and Delaware.

* Valid driver's license and reliable transportation required.

The expected salary range for this position is $55,000 to $65,000 yearly. The actual compensation will be determined by experience and other factors permitted by the law.

To ensure that we remain an employer of choice, we offer comprehensive and…