Account Manager II

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by Fed Ex. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

• Customer account management or relationship management experience
• Experience onboarding new customers, clients, or accounts
• Success growing existing customer relationships or revenue
• CRM and account planning experience
• Cross-functional collaboration to support customer success

• This position will be hybrid in New York, NY and candidates must live within a 50 mile radius. This position is hybrid, meaning that employees will be required to work at a Fed Ex campus location several times per week.

• Relocation assistance maybe available based on business needs.

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Moderate overnight travel required.

Pay: Pay range Minimum: $4,331.25;
Pay range Maximum: $10,600.00

Additional Details:
Position Close Date:
August 14 2026 at 5pm CST.

For details on our comprehensive benefits, .

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant:
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)