Inside Sales Agent

Description

We are seeking a highly motivated and results-oriented Real Estate Inside Sales Agent to join our growing team. As an Inside Sales Agent, you will play a crucial role in generating and qualifying leads, nurturing relationships with potential clients, and setting appointments for our field agents. You will be the first point of contact for many of our clients, making a positive and professional impression essential.

New York, NY

Full Time

Base Pay + Commission

• Lead
  
  Qualification:
  • Contact leads via phone, email, and text to assess their real estate needs.
  • Gather relevant information from leads and update CRM records accurately.
  • Determine which leads are qualified to move forward with an agent.
• Relationship Building:
  • Maintain rapport over time with leads through engaging communication.
  • Provide information about the real estate market and available properties.
  • Answer real estate questions to foster trust and establish credibility.
• Appointment Setting:
  • Schedule appointments for field agents to meet with qualified leads.
  • Coordinate schedules to transition leads between inside sales and agents.
  • Follow up with leads and agents to gather feedback.
• Database Management:
  • Maintain accurate and up-to-date records in the CRM system.
  • Track lead progress and interactions with inside sales and agents.
  • Generate reports for source accountabiliity, lead connection rate, etc...
• Script Adherence and Improvement:
  • Follow provided scripts and guidelines for communication with leads.
  • Provide feedback on script effectiveness and suggest improvements.

• Active Real Estate License - A valid real estate license in New York. This may be acquired on the job.
  * Some positions as an ISA do not require a license.

• Experience working within an organization in inside sales, telemarketing, or customer service.
• Communication skills:
  Excellent verbal and written communication skills with the ability to engage and persuade.
• Interpersonal skills:
  Strong interpersonal skills with the ability to build rapport quickly.
• Technology skills:
  Proficient in using CRM systems, online platforms, and communication tools.
• Time management:
  Excellent time management and organizational skills with the ability to handle multiple tasks efficiently.
• Goal-oriented:
  Highly motivated and results-oriented with a strong work ethic.

• Competitive commission structure
• Attractive earning potential based on performance. This position pays commissions based on sales with no base pay.
• Supportive team environment
• Collaborative and supportive culture with opportunities for growth.
• Marketing and lead generation support:
  Access to resources and tools to help you succeed.
• Ongoing training and development:
  Opportunities to enhance your skills and knowledge.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.