Product Marketing Manager GTM New York Apply

At Thoughtly we're looking for a Product Marketing Manager to join our team.

Thoughtly is the voice agent platform built specifically for revenue teams in higher education, mortgage, insurance, and other high-consideration consumer industries. When hundreds — sometimes thousands — of inbound leads arrive every month, most teams can only consistently follow up with a fraction. Thoughtly's agents call, text, book meetings, and log everything back to your CRM, turning every lead into a real conversation.

Enterprise teams at 2U, Siemens, and Nomad are augmenting their outbound teams with Thoughtly, with customers seeing close rates jump from 16% to 38% on their lowest-rated leads.

This is a once-in-a-generation opportunity to build for a $1T annual market. Voice agents are just the beginning — Thoughtly is building the first fully autonomous CRM. It doesn't just track work; it does the work. The system of record becomes the system of action. And we don't hand customers a platform and wish them luck — we work alongside their teams to launch agents that qualify more leads, drive more revenue, and sound like their brand.

This seed-stage rocket ship is backed by top investors like Armory Square Ventures, Afore, and Greycroft.

We're hiring our first Product Marketing Manager to own how Thoughtly shows up in the market — the positioning, the narrative, the proof points, and the sales tools that turn pipeline into revenue. Most PMM roles are about incremental improvements to an existing narrative. This one isn't. You'd be defining positioning for a category that's still taking shape — conversational AI doesn't have a dominant story yet, and there's no playbook to copy.

You'll translate what our AI agents actually do into messaging that resonates with senior-level buyers across edtech, real estate, insurance, etc — people who are skeptical of vendor claims and allergic to buzzwords. On the website, in the sales deck, in onboarding, at the conference booth: you define how we show up.

You'll partner with our Demand Gen Manager and GTM Engineer to build the GTM engine from the ground up — shaping how we position against legacy dialers and CRMs, enabling a sales team selling five- and six-figure deals, and turning customer results into our most powerful marketing asset.

You'll work directly with the founding team, own the customer-facing narrative end-to-end, and build the sales toolkit from scratch. If you want a career-defining PMM role, this is the stage to do it.

Define product positioning: what Thoughtly is, who it's for, why it wins

Own positioning for every feature and product line — why it exists, who it's for, how to talk about it

Translate capabilities into business value, not technical specs. A CFO should be able to read your one-pager and get it immediately

Document and maintain the messaging framework that keeps everything consistent across personas (VP Marketing, VP Sales, etc.) and verticals (insurance, edtech, real estate)

Product Launches & GTM

Partner with Product and Engineering to turn releases into adoption — not just announcements

Own launch messaging and assets end-to-end with high velocity: take a new feature from announcement to fully enabled sales team within days, not weeks

Drive the narrative for both self-serve users and sales-assisted prospects

Build the toolkit that closes deals: battle cards, objection handling, discovery frameworks, ROI calculators, vertical-specific one-pagers, and demo scripts that AEs actually pull into conversations

Own competitive intelligence — know the landscape cold, keep the team armed, track product moves and pricing changes across the conversational AI space

Be the person sales calls when they need the right words for a tricky deal

Customer Proof & Narrative

Develop customer proof points — case studies, data snapshots, and reference programs — that give prospects confidence in five- and six-figure purchase decisions

Run win/loss analysis and ICP research. Bring those insights back into product and sales strategy

Partner with Demand Gen to turn competitive intelligence and customer stories into campaign fuel