Business Development Representative

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work. After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.

At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!

Crafty is seeking a Business Development Representative who will report directly to our Director of Business Development.

The Business Development Representative (BDR) plays a critical role in driving Crafty’s growth by identifying and qualifying new business opportunities and turning curiosity into real conversations. Reporting to the Director of Business Development, this person will build a prospecting strategy rooted in smart research and thoughtful outreach, then stay consistent and resilient through the realities of outbound. You’ll keep a clean, reliable pipeline in our CRM, communicate clearly across channels, and learn quickly through feedback and coaching.

Success in this role comes from pairing strong judgment and organization with a genuine ability to connect, listen, and persist—so we can create a steady flow of qualified opportunities for the team.

• Prospecting Strategy: Identify, research, and target potential clients in key industries aligned with Crafty's growth strategy. Use a variety of tools and methods, including Linked In, CRM databases, and outbound outreach campaigns, to connect with prospects.
• Resilience: The ability to stay motivated, maintain a positive attitude, and persist through challenges or rejection, adapting to setbacks while continuing to work toward goals with determination.
• Coachability: Being open to constructive criticism, implementing feedback from peers and leadership, and demonstrating continuous improvement in prospecting, communication, and sales techniques.
• Pipeline Management: Maintain an organized pipeline of leads in the CRM system. Collaborate with the Director of Business Development and Account Executives to ensure seamless handoffs and follow-ups.
• Effective Communicator: The ability to clearly and persuasively convey information across various channels, actively listen to understand prospects' needs, tailor messaging to different audiences, and build rapport to establish trust and advance opportunities.

• 1+ years of professional experience (preferably in a revenue function)
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail.
• Comfortable working in a fast-paced and goal-oriented environment.
• Bachelor's degree in Business, Marketing, or a related field is preferred but not required.

Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

• Pipeline Generation: By the end of each month, the BDR will meet outlined SQO and pipeline valuation metrics set out in the variable compensation plan to support revenue growth goals.
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