Assistant Manager, Sales - North America

At Milk Makeup, we’re all about cool clean beauty fueled by creativity. Born out of Milk, a creative hub in downtown New York City, innovation, self-expression, and community are at the heart of everything we do. We believe beauty isn’t about how you do your makeup, it’s what you do in it—and how you Live Your Look—that matters.

• Community connector: You’re always thinking about how to improve your and your community’s future. You’re passionate about building a global community where everyone can feel seen and inspired in beauty.
• Courageous but chill: Wherever you come from, you’re driven by the hardworking New York spirit that Milk embodies. You’re flexible and ready to get the job done, but you’re humble and make moves thoughtfully. You strive for quality, have fun doing it, and always have the greater good of the brand in mind.
• Fearlessly innovative: You’re not afraid to take calculated risks and enjoy problem solving. You’re down to disrupt the status quo and innovate in order to raise the bar. You value a forward-thinking space that encourages you to lead change, never follow.
• Champion of self-expression: You’re creative at heart and are always genuinely you. You live your look and want to grow with people who celebrate individuality.
• Inclusive + mindful: You believe an open mind is always the best place to start and value active listening. You embrace differences and help foster a safe working environment for yourself and your peers.

The Assistant Manager Sales is responsible for supporting Milk Makeup’s retail growth across our key accounts in North America:
Sephora US, Sephora Canada, Kohls & Ulta. This role will support both traditional brick‑and‑mortem and e‑commerce channels. Working closely with the Account Management Team (Sr Director & Sr Manager) and internal cross‑functional teams, this person will ensure retailer alignment with Milk Makeup's overall business objectives. The Assistant Manager will support in driving sales administration, retailer follow‑up & follow‑through, sample/product shipments, business analytics and building strong relationships with retail partners that in turn develop strategies to accelerate growth in their key accounts.

This role reports directly to the Senior Manager of Sales, North America with both roles laddering up to the Senior Director of Sales, North America.

• Sku Creation & Maintenance: Responsible for end‑to‑end sku creation and maintenance for core and NPD for each North America sales account. Manage timelines for NPF across all North America accounts, scrubbing for accuracy prior to purchase order placement. Includes ensuring all launch dates, store distribution, season codes, collections, retail and purchase prices are accurate.
• Product Sends to Merchants: Responsible for product shipments for all North America retail accounts. Will manage the timeline for and submit all product comp requests related to retailer pitches, activations, market meetings & merchant gratis.
• Ratings + Reviews: Manage and execute ratings & reviews across Sephora & Ulta. Partner with each sales lead on product strategy, timing and budget allocation needs.
• Brand Asset Delivery: Deliver and upload all final brand assets to all North America accounts. Will include assets for dotcom, retailer activations and/or trade marketing exposures. Ensure all assets are labeled correctly and submitted on‑time.
• Retailer Relationships: Nurture and build strong, long‑term relationships with retail partners. Serve as a point of contact for retail partners, acting as an advocate for Milk and ensuring the brand’s goals are effectively communicated and supported within each retailer account.
• Retailer Meeting Preparation: Own set up & tear down for any retailer meetings, including Annual Market, In The Kitchen & Go-To-Market.

• Track KPIs:
  • Trend:
    Monthly, Quarterly & Annual
  • Productivity:
    Monthly & Annual
  • Rank:
    Monthly & Annual
• Manage and maintain North America Competitive Analysis overview. Update monthly with new launches.
• Scrub and analyze dotcom ratings + reviews across all North America accounts. Share out…