Manager, Key Accounts

Job Title : Manager, Key Accounts Alternate/Emerging

Division: Luxury

Location: Hudson Yards, New York / El Segundo, CA or Top Luxe Market

Reports To: Dir. Key Accounts

* For those located proximate to a HQ, your role will be office based and therefore subject to the hybrid work policy of in office a minimum of 3x/week.

* For those not located proximate to a HQ, you must be within a Top LUXE Market

At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.

As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.

We're proud to have earned recognition as industry leaders in:

• Most Innovative Companies
  - Fast Company, 2023
• Top 5 - Most Attractive Companies Worldwide Among Business Students
  -Universum, 2023
• Top 25 World's Best Companies - TIME, 2023
• Top Companies for Executive Women
  - Seamount, 2023
• Best Place to Work for Disability Inclusion
  - Disability Equal Index, 2023

With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands, grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.

Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

The Key Account Manager is responsible for the execution of account strategy and overall retail account management to build profitability and grow market share. This individual will maintain strong relationships with senior management across retail partners and effectively negotiate for space, location, exposure, margin, etc.

The Manager, Key Accounts Alternate/Emerging is responsible for executing account strategy and managing retail operations across a diverse portfolio of alternate and emerging channels across multiple brands within the L'Oréal Luxe division. This role oversees accounts such as Military, Secondary, Costco, Olive Young, and New Accounts. Operating across multiple business models and playbooks, this position requires strong communication, independent execution, problem-solving, and cross-functional collaboration to drive profitability and market share.

• Responsible for retail and net sales goals for assigned retailer and wholesale accounts
• Manage overall and individual P&Ls across assigned accounts
• Support buy negotiations in partnership with National Account Leads
• Oversee inventory management, including topline stock levels, timely ordering, and addressing low/out-of-stock situations
• Control and update stock/sales plans, product, and GWP returns
• Manage weekly, monthly, and annual forecasting and planning
• Analyze and execute growth levers using a customer-centric approach
• Partner with the CGO Business Planning team, BU O+O teams, and cross-functional teams (Marketing, Finance, Demand Planning, Education, Field) to build account-specific growth plans
• Maintain the account calendar of activities and events
• Contribute to a…