Account Assistant, LGs Sales

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

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Primary

Purpose:

The Account Assistant is responsible for supporting the Account Executive in driving sales growth, operational excellence, and strategic account management across wholesale accounts. This role serves as a key business partner, providing analytical insights, managing order execution, supporting market activities, and building strong internal and external relationships. The successful candidate will quickly develop a deep understanding of the business, customer needs, product assortment, and sales strategies.

This individual is highly organized, detail-oriented, analytical, and proactive, with the ability to effectively manage multiple priorities in a fast-paced environment.

The successful individual will leverage their proficiency as an Account Assistant to...

• Support the achievement of total, comp and net sales targets.
• Participate in regular monitoring of the business and fully support sales driving initiatives.
• o Analyze weekly, monthly, and seasonal business performance to identify risks and opportunities.
• Maintain account-specific reporting, style selling recaps, reorder recommendations, and trend analyses.
• Leverage retail metrics including sales, inventory, sell-through, margin, markdowns, and weeks of supply to support decision making.
• Provide actionable insights and recommendations to Account Executive and external customers.

• o Maintain PO trackers, contract accuracy, and shipment visibility.
• o Monitor shipping status, order extensions, delivery timelines, and operational exceptions.
• o Monitor inventory availability and future supply to identify chase, replenishment, and reorder opportunities.
• o Manage purchase order execution from order entry through shipment.
• o Review open orders and inventory positions to maximize shipment potential and minimize fallout risk.
• o Recommend style swaps or assortment adjustments based on performance and inventory availability.

• Follow through on key NAW strategies and specific account strategies.
• Knowledge of products and all Coach Standards.

• Prepare pre-market sales materials, demand planning tools, assortment grids, and account recaps.
• Support product presentations and client appointments during market.
• Assist with assortment building, visual selling tools, order capture, and buy analysis.
• Complete all post-market activities including order review, order confirmations, contract uploads, and any/ all updates to the line post-market

• Establish strong working relationships with wholesale partners as well as internal partners.
• Develop a strong understanding of account strategies, customer needs, and market dynamics.
• Ownership of all day-to-day coordination, operational follow up, order management, monitor and track results and provide account communication.
• Align orders with allocations and confirm accuracy and timely receipt of all orders.
• Regularly monitor and ensure accuracy and proper visibility of on-line assortments.
• Deliver timely communication regarding orders, inventory availability, shipping updates, and business opportunities.

• Build and maintain relationships with internal teams including finance, merchandising, account services, marketing, and operations.
• Support the field through store visits, providing visual and training tools to ensure sales associates have knowledge of Coach's key investments and strategies.
• Document and organize all seasonal sales/buying files and collaboration tools for efficient…