Enterprise Account Manager

Location: New York City (Hybrid – 3 days onsite)

Our client is one of the fastest-growing enterprise software companies globally, transforming the way finance and audit teams work through cutting-edge AI technology. Having already established itself as a market leader, the business is now entering its next phase of growth and is looking for an Enterprise Account Manager to help drive expansion across an existing customer base.

This is a true growth-focused Account Management role. You'll inherit a portfolio of Mid-Market and Enterprise customers and be responsible for driving net revenue retention through renewals, upsell, cross-sell and strategic account expansion. You'll build executive relationships, identify new opportunities across business units, and partner closely with Customer Success, Product and Sales to maximise customer value.

We're looking for someone who thrives in fast-paced, high-growth environments and enjoys building commercial relationships, uncovering opportunities and owning revenue outcomes.

• Own and grow a portfolio of existing Mid-Market and Enterprise customers
• Drive revenue growth through upsell, cross-sell, expansion and renewals
• Build multi-threaded relationships with key business stakeholders and decision-makers
• Lead commercial conversations, negotiate contracts and secure long-term agreements
• Develop strategic account plans to maximise product adoption and customer value
• Partner closely with Customer Success to ensure strong adoption and identify expansion opportunities
• Collaborate with Product and Sales teams, providing customer feedback to influence future product direction
• Maintain accurate forecasts and consistently exceed revenue targets

• 4+ years of experience in Enterprise Account Management, Customer Success or SaaS Sales
• Proven success managing and growing existing Enterprise accounts through upsell, cross-sell, renewals and expansion
• Experience selling enterprise software into finance, audit, accounting, compliance, risk, governance or other highly regulated industries is highly desirable
• Strong commercial acumen with the ability to navigate complex buying committees and executive stakeholders
• Experience managing strategic customer relationships and driving long-term account growth
• Highly proactive, entrepreneurial mindset with the ability to operate in a fast-paced, scaling business
• Excellent communication, negotiation and stakeholder management skills

• Highly competitive base salary and bonus
• Equity participation
• 401(k) matching
• Flexible PTO
• Paid parental leave
• Hybrid working (3 days per week in the NYC office)
• Career progression within one of the world's fastest-growing enterprise software companies
• High-performance, collaborative culture with significant ownership and autonomy

$140K–$150K base salary ($280K–$300K OTE) with a 50/50 base-to-commission split, plus equity.