Temporary Sales Coordinator

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When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.  

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

A true original capture the mo ment by studying the past to define the future. It embraces meaningful contradictions, combining the best of high and low. The classic and the contemporary. The world-renowned and the underground. For the last 20 years, Thompson Hotels have sought to be a true original. Ever since we debuted on the NYC cobblestone streets of SoHo, our mission has been to connect those seeking good conversations with authentic experiences that actually say something.

And today, we continue to curate a side of local culture that is infinitely singular and open to being explored.

Provide support for sales focusing on Travel Industry, Group, & Events.

Examples of tasks include:

• Fielding phone calls and emails, assigning opportunities to correct sellers
• Qualifying leads when necessary
• Building group templates in proprietary sales system
• Post stay support – World of Hyatt points posting, commission assistance
• Entering and sending rooming lists
• Facilitate incoming group leads and manage pipeline, handle client requests, and communicate customer needs,
• Provide support for customer events as needed.
• Reservations input
• Coordinate logistics for sales appointments and presentations, arranging travel, restaurant reservations, catering orders, updating, and producing final schedule, preparing customer profiles, and reconfirming arrangements.
• Support with creating inhouse BEO’s. print menus, draft group resumes etc.
• Processing of departmental purchase orders and invoices
• Oversee shared live documents and their inputs

Other duties as assigned

PREFERRED QUALIFICATIONS:

ESSENTIAL

Minimum of 2 years in hospitality in a similar position or transferable skill set

Strong attention to details and ability to multi-task in fast-paced environment

Knowledge of Opera, Cvent and Hyatt systems preferred but not mandatory

Working knowledge of all Microsoft Office systems required

Proactive, organized and customer service-oriented

Able to bend, lift, push, pull and carry in excess of 25 pounds

Refined verbal communication and interpersonal skills, excellent writing skills

Hyatt Regency London - The Churchill | London , ENG , GB

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