Pre-Owned Sales Consultant

Aufgaben

• The mission of the Mercedes-Benz Manhattan Pre-Owned Sales Consultant is to provide superior customer service while selling pre-owned Mercedes-Benz vehicles.
• Mercedes-Benz Manhattan Pre-Owned Sales Consultant must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.
• Respond to customer inquiries regarding the lease/purchase of a new/pre-owned Mercedes-Benz vehicles.
• Achieve required survey results.
• Must meet annual training requirements.
• Must be flexible to accommodate customers needs (appointment)
• Secure customers personal information (license, credit application)
• Maintain customer satisfaction by confirming orders with customers, sending written communications for timely transactions.
• Assist customers with all aspects of vehicle ownership, including but not limited to scheduling service appointments, assisting with lease maturities, acting as a liaison for Collision Center inquiries, following up on DMV issues, procuring any and all missing documentation for financing, and supplying Sales Managers with accurate order status.
• Calculate lease and purchase options for customer and quote accurate payments.
• Follow up with customers to obtain referrals and repeat business.
• Sell/lease as many vehicles as required by MBM’s annual minimum standards.
• Maintain/update customer information in company databases.
• Maintain a clean and safe work area.
• Able to commute into and out of Manhattan/New York City on a daily basis.

• Bachelors degree required
• Must have 3-5 years of luxury vehicle sales experience (MB experience preferred)
• Must be able to work Saturdays.
• Valid drivers license.
• Work Holidays when required,
• Must have flexible schedule.
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• Parkplatz
• Gute Anbindung
• Kantine, Café

770 11th Avenue
10019 New York

Jerry Rosiello Jr