Director, National Accounts; Dept. Stores

About Charlotte Tilbury Beauty

Founded in 2013 byworld‑renowned makeup artist and beauty entrepreneur Charlotte TilburyCBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission - to empower everyone, everywhere to look and feel like the most confident version of themselves. With oureasy‑to‑use,easy‑to‑choose,easy‑to‑gifticons,we’vebecome one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today,we’rea global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices workhand‑in‑handto shape the Charlotte Tilbury experience
-from the glamour of London and the style capitals of Europe,to the energy of the Americas, the vibrant beauty hubs of the Middle East and thefast‑growing innovation centres across APAC. Every region brings its own sparkle,culture and community, creating the unmistakable magic of Team Tilbury.

We’rebold.

We’redisruptive.

We’repowered by creativity,innovationandindustry‑leading tech. And as we continue to break records across countries,channels and categories,we’relooking for extraordinary talent to join us.

The Director, National Accounts is responsible for setting and leading the commercial strategy across key national retail partners while overseeing the Trade Marketing function. This role owns the development and execution of account strategies, joint business plans, sales forecasts, trade investment, retailer marketing programs, and growth initiatives, serving as a senior commercial leader across a portfolio of strategic accounts. The Director will translate brand and commercial priorities into best-in-class retailer activation, strengthen executive-level partnerships, and lead cross-functional teams to deliver revenue, profitability, market share, and brand visibility objectives.

• Set and lead the long-term commercial strategy, annual business planning, and performance agenda for assigned national retail partners.

• Own and deliver joint business plans aligned with company revenue, profitability, market share, and brand objectives.

• Build trusted, executive-level relationships with retailer stakeholders, influencing strategic priorities and unlocking long-term partnership growth.

• Identify and lead new business opportunities, distribution expansion, exclusive programs, and strategic initiatives that accelerate sustainable growth.

• Own sales forecasting, revenue delivery, trade investment, and account profitability across the portfolio.

• Use sales, inventory, consumer, and market insights to identify risks, opportunities, and actions that optimize performance.

• Partner with Demand Planning and Supply Chain to align forecasts, inventory strategies, and service levels with commercial priorities.

• Drive achievement of sales and profit goals through account-specific strategies, retailer activations, promotional planning, and disciplined execution.

• Establish the strategic framework for in-store and online retailer activation, ensuring programs maximize sales, brand visibility, and return on investment.

• Negotiate and secure high-impact retailer marketing placements, digital campaigns, merchandising opportunities, and co-investment support.

• Hold teams accountable for flawless execution of launches, promotions, and key retail moments across physical and digital channels.

• Own the Trade Marketing strategy, calendar, and investment approach across priority retail partners, ensuring alignment with brand, commercial, and retailer objectives.

• Lead and develop the Trade Marketing team, setting clear priorities, ways of working, performance expectations, and capability-building plans.

• Oversee the development of compelling retailer programs, including launches, seasonal moments, events, sampling, merchandising, and omnichannel campaigns.

• Manage trade marketing budgets and agency or vendor partnerships, ensuring disciplined…