VP - Pet Partners and Digital Experience
Listed on 2026-09-01
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Sales
Business Development -
Business
Business Development
Role Summary/Purpose
The VP
- Pet Partners and Digital Experience will be a pivotal role in realizing Synchrony’s ambitious Health and Wellness growth goals - driving strategic solutions and growing the pet market portfolio for the platform. This will involve working with external partners and cross functionally to identify expanded revenue opportunities and deliver growth initiatives for the pet business vertical across the Care Credit.
This role will also coordinate with Care Credit’s pet insurance partnerships with Doubtless and Clarus where opportunities for broader go-to-market across multiple companies makes sense.
- Drive commercialization (accounts, transactions) by serving as relationship lead for key ISV and digital partners
- Source and negotiate partnership agreements directly with pet software and eCommerce partners; obtain IRSC approval and own partnership growth initiatives
- Collaborate with Pet leadership, H&W ISV team, Business Development, Ventures, and Strategy to build pipeline of prospective software integrations and eCommerce partnerships and new product opportunities for existing partners
- Liaise with Vet CD team to provide subject matter expertise as required for large and mid-size partners who want to learn more about (or are already utilizing) the ISV workflow integrations established
- Collaborate with marketing to test DTC acquisition opportunities via eCommerce partners
- Work cross functionally and enterprise-wide to support growth through new market opportunities, products, and partnerships, to enhance Synchrony’s position in pet industry
- Engage, influence, and coordinate prioritization of business objectives and IT development
- Track and report performance:
Establish KPIs (pipeline, integrations delivered, activation/adoption, volume/revenue, partner health/NPS) and provide regular executive updates and recommendations - Perform other duties and/or special projects as assigned
The VP
- Pet Partners and Digital Experience will be a pivotal role in realizing Synchrony’s ambitious Health and Wellness growth goals - driving strategic solutions and growing the pet market portfolio for the platform. This will involve working with external partners and cross functionally to identify expanded revenue opportunities and deliver growth initiatives for the pet business vertical across the Care Credit.
This role will also coordinate with Care Credit’s pet insurance partnerships with Doubtless and Clarus where opportunities for broader go-to-market across multiple companies makes sense.
- Drive commercialization (accounts, transactions) by serving as relationship lead for key ISV and digital partners
- Source and negotiate partnership agreements directly with pet software and eCommerce partners; obtain IRSC approval and own partnership growth initiatives
- Collaborate with Pet leadership, H&W ISV team, Business Development, Ventures, and Strategy to build pipeline of prospective software integrations and eCommerce partnerships and new product opportunities for existing partners
- Liaise with Vet CD team to provide subject matter expertise as required for large and mid-size partners who want to learn more about (or are already utilizing) the ISV workflow integrations established
- Collaborate with marketing to test DTC acquisition opportunities via eCommerce partners
- Work cross functionally and enterprise-wide to support growth through new market opportunities, products, and partnerships, to enhance Synchrony’s position in pet industry
- Engage, influence, and coordinate prioritization of business objectives and IT development
- Track and report performance:
Establish KPIs (pipeline, integrations delivered, activation/adoption, volume/revenue, partner health/NPS) and provide regular executive updates and recommendations - Perform other duties and/or special projects as assigned
- Bachelor’s Degree in a related field (healthcare or business) and 10+ years of experience in strategic partnerships, business development, product partnerships, or ecosystem/channel leadership, ideally within healthcare, fintech, payments, or lending; OR
2) in lieu of a Bachelor’s Degree, a high school…
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