Associate Manager, Direct Inventory Ops & S&A Sales

About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago’s Fulton Market neighborhood with an additional office located in New York City. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.

We’re committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

The Dyson Associate Manager, Direct Inventory Ops & S&A Sales will be a single point of contact over Supply Chain 5 key areas;
Inventory, Logistics, Fulfilment and Reporting/KPI’s across all 5 Direct Sales channels. Along side the inventory this role will include oversight for S&A Sales through all Direct channels. This role works with a wide array of cross functional partners and US Leadership to ensure the Direct business delivers its financial plan.

Contribute to Dyson and Direct Ecommerce Sales Team Success

• Serve as an active and high performing member of the team.
• Identify problems and find solutions. Think outside of the box.
• Be able to challenge self and others in accepting the norm, while working towards best practices.
• Relish the opportunity to pick up new activities that fall broadly in the purpose of the role.
• Act with urgency to make the most of opportunities and accomplish goals and objectives of business.

Develop and manage relationships

• Represent Dyson; demonstrate exemplary execution of Dyson principles.
• Seek out decision makers and influencers to best manage the business. Create positive working relationships across all levels of their organizations. Problem solve issues to achieve profitable outcomes.
• Establish and execute plans regarding fulfilment, supply and demand

Develop and manage relationships and processes with established customer team and internal business partners.

• Work with Sales, Logistics, Supply, Logistics, Demand & Channel to ensure plans are supported

Develop joint business plans for all direct channels for S&A with a focus on ecommerce.

• Seek consensus and approval from internal stakeholders for proposed plans.
• Achieve sales, profit and inventory goals on a monthly, quarterly and yearly basis.
• Analyze data and implement high quality solutions and actions to solve problems proactively.
• Lead reporting of business results at the defined cadence, whether internally within the Direct team or with leadership for your respective categories.
• Scope includes (S&A) leading the sales planning, operational and reporting cycle supporting all direct channels, inclusive of , DTC Marketplaces and Direct Retail across S&A (Spares and Accessories) sales.
• Identify and communicate risks and proposed mitigating plans in the short (within month and quarter) and medium term (YTG, next quarter).

Other Requirements

• Full driver’s license with good driving record
• Ability to lift, push, and pull up to 50lbs
• Ability to travel up to 25%

• Strong analytical, problem-solving and decision-making skills

• Bachelor’s degree required - Supply Chain Management, Operations Management or Logistics preferred

• SAP/Anaplan/Kinaxis experience strongly preferred

• Ability to partner effectively with Sales and Supply Chain teams

• Strong written and verbal communication skills

• Strong attention to detail and accuracy

• Strong aptitude for business math and numerical reasoning, and creative problem solving

• Adaptable/flexible – able to multi task

• Proven ability to positively influence buyers and…