Telemarketing & Customer Service at Launch Financial Group Ballston Lake, NY

Telemarketing & Customer Service job at Launch Financial Group. Ballston Lake, NY.

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the Telemarketing & Customer Service Specialist position at our company! You’ll be responsible for following up on previous customer inquiries, reaching out to new clients, and providing an exemplary customer experience. This is an entry‑level ISA position that can lead to immediate growth and substantial income potential.

If you have ever thought about getting into real estate or the mortgage industry, we have a seat for you!!

• Follow up on previous customer inquiries to reconnect with our relationship managers
• Set up appointments and sales calls with interested clients
• Follow up on appointments to ensure they were completed
• Call prospective clients to set up new appointments
• Update the CRM with relevant information and ensure data is accurate

• Must possess exemplary interpersonal skills, communication skills, and active listening skills
• Experience working in a customer‑oriented atmosphere

Launch Financial Group is the nation’s leading DSCR Lender and provider of innovative commercial lending solutions, helping real estate investors of all sizes achieve their investment goals. With a proven track record of success, we pride ourselves on delivering tailored financing options to meet clients’ unique needs. If you are a driven, results‑oriented individual, ready to embark on a new career, come join our team!