Luxury sales associate

JD Watches is seeking a motivated and knowledgeable Luxury Watch Sales Associate to join our growing sales team in New York City.

This role is ideal for a sales professional with a strong understanding of the luxury watch business, including the products, clients, market, and level of service expected when selling high-value timepieces. The successful candidate will be responsible for developing client relationships, driving sales, managing leads, and delivering an exceptional luxury experience from initial inquiry through purchase and beyond.

• Build and maintain strong relationships with new, existing, and VIP clients.
• Drive individual sales and contribute to overall team sales goals.
• Develop and manage a personal client book through proactive outreach, follow-up, and clienteling.
• Work directly with collectors, high-net-worth individuals, and luxury watch enthusiasts.
• Present and sell high-value timepieces while providing knowledgeable and personalized service.
• Follow up with leads and existing clients to generate new and repeat business.
• Maintain accurate client information, sales activity, and follow-up within the CRM.
• Stay informed on luxury watch market trends, pricing, demand, and inventory movement.
• Develop strong knowledge of watch references, trade‑ins, sourcing, and secondary‑market pricing.
• Negotiate professionally while maintaining strong client relationships and company objectives.
• Collaborate with Management, Operations, Marketing, Inventory, and E‑Commerce to support the sales process.
• Consistently deliver a polished, professional, and high‑touch client experience.

• Previous professional sales experience required; luxury sales experience strongly preferred.
• Professional experience in the luxury watch industry is highly valued.
• Strong knowledge of major luxury watch brands, including Rolex, Patek Philippe, Audemars Piguet, Cartier, Omega, Richard Mille, and others.
• Understanding of both the primary and secondary luxury watch markets.
• Strong knowledge of watch references, market pricing, trade‑ins, sourcing, and negotiations.
• Demonstrated ability to sell high-value products and consistently achieve sales goals.
• Strong communication, relationship‑building, negotiation, and closing skills.
• Experience working with collectors, high‑net‑worth individuals, and repeat luxury clients.
• CRM software(s) and clienteling experience preferred.
• An established network or client book within the luxury watch industry is a plus.

• $60,000–$75,000 base salary, based on experience, plus performance‑based commission.
• Our commission structure provides the opportunity to increase total compensation based on individual sales performance and results.

We are looking for someone who combines sales ability, product knowledge, professionalism, and a genuine passion for luxury watches.