Inside Sales Associate

Founded in 1976, Dedar is a   fabric house   that expresses a personal style with its cutting-edge contemporary collections. Located close to Como, Dedar experiments and innovates to attain product perfection through an ongoing dialogue with those craftsmen and textile specialists who are most familiar with the techniques employed in producing excellent fabrics.

Characterized by seductive color palettes and unexpected patterns, Dedar's fabrics combine precious yarns with research into fiber technology to offer various solutions for curtains, upholstery, and wall covering of timeless elegance.

Just 20 people 20 years ago, Dedar has grown to be an international team of more than 190 employees today: a group that keeps growing with the company, sharing the same passion for beautiful textiles. Dedar serves over 80 countries and operates directly in Italy, France, the UK, the USA, UAE, Germany, and several dealers and distributors.

ROLE

Within Dedar US, as Sales Assistant, you will contribute to the successful operation of the DEDAR New York Showroom in terms of sales, service, and operational effectiveness.

You will support the Sales team in NYC with activities such as supporting the sales representatives prepare for appointments and assisting them in outside sales presentations, greeting and assisting clients visiting the NY showroom, shopping for client projects, consistently engaging customers while identifying new opportunities. In addition, you will act as the company's brand ambassador, helping to increase DEDAR brand awareness.

Job Duties

Your main missions are:

• Provide support to the sales and management team in the NY showroom demonstrating a proactive approach with passion and professionalism.
• Assist sales representatives, Contract and Residential in preparation for presentations and assist in inside and outside presentations.
• Efficiently and thoroughly execute fabric selections and mood boards for clients with keen sense of understanding technical needs and aesthetics.
• Consistently and seamlessly delivers an elevated client experience in the showroom that reflects Dedar's position. Ensure every client is greeted and professionally assisted.
• Knowledge of the collections from a stylistic and technical viewpoint. Supply customers with product information. Present the collection with enthusiasm and feeling. You will maintain client libraries, check for phased-out collections, and missing core products.
• Provide a prompt answer to customer requests and customer service.
• Handle general office duties and administrative/commercial aspects associated with the sales activities, assisting colleagues and transmitting all necessary information.
• Support showroom events and marketing initiatives
• Lend support to customer service at the company headquarters in the administrative/commercial aspects regarding the clientele, including telephone, fax, and email contacts with customers, and writing and tracking of reserve orders and stock checks in Dynamics software. Use our set of web tools to help track day-to-day business.

Required Skills

• College Degree, preferably in a creative field, business, or marketing
• 1-3 years of experience in either Design, fashion-related sales, or prior industry sales experience (preferably in mid-sides companies, well organized)
• Proactivity and positive attitude
• Knowledge and passion for textiles, architecture, and art
• Highly organized with attention to detail
• Knowledge of Italian and/or French language is considered a plus
• Ability to work quickly and accurately under pressure
• Computer and MS365 Office literate, ERP or CRM experience preferred

Workplace: D&D Building - Suite 1009, 979 3rd Ave, New York, NY 10022, US