Automotive Used Car Manager Cadillac

Job Description Empire Automotive Group – Cadillac of Long Island City Used Car Sales Manager – Drive Performance. Lead Growth. Own the Results.

Empire Automotive Group Cadillac of Long Island City is ready to elevate its pre‑owned operations with a brand‑new, state‑of‑the‑art facility and a large, diverse inventory — and we’re looking for the right high‑energy, results‑driven Used Car Sales Manager to lead the charge. If you know how to close deals, build lasting customer relationships, and manage inventory with precision, this is your moment.

Empire Automotive Group Cadillac of Long Island City is ready to elevate its pre‑owned operations with a brand‑new, state‑of‑the‑art facility and a large, diverse inventory — and we’re looking for the right high‑energy, results‑driven Used Car Sales Manager to lead the charge. If you know how to close deals, build lasting customer relationships, and manage inventory with precision, this is your moment.

We offer a competitive pay plan with strong commission potential
, because your ambition and performance deserve to be rewarded.

• Own and optimize all used car inventory to ensure profitability, accuracy, andfront‑line readiness.
• Set and enforce appraisal standards, performing precise and consistent vehicle evaluations.
• Leverage Dealer Socket  daily to manage leads, outbound communication, and opportunity flow.
• Identify and maximize trade‑in opportunities in partnership with the Used Car Manager.
• Use advanced inventory tools and CRM systems to streamline operations and maintain control.
• Ensure professional vehicle presentation including stickers, plate frames,and wholesale management.
• Serve asthe dealership’s used‑car product expert, mastering trims, tech, andkey packages.
• Build strong customer relationships that drive repeat business and long‑term loyalty.
• Execute consultative selling, asking the right questions and guiding customers confidently.
• Resolve customer concerns quickly through CRM, phone, text, and email.
• Deliver high‑impact vehicle demonstrations that influence buying decisions.
• Maintain consistent follow‑up with prospects, referrals, and past customers tofuel sales growth.
• Continuously sharpen sales skills, overcome objections, and excel in dynamic selling situations.
• Lead byexample, bringing positivity, professionalism, and performance everyday

• Used Vehicle Expertise:
  Minimum 1 year of used car sales experience with strong product knowledge.
• Dealership Sales
  
  Experience:
  
  At least 3 years in a dealership environment with proven results.
• Professional Presence:
  Polished appearance and confident, business‑appropriate communication.
• High‑Energy Work Ethic:
  Thrives in a fast‑paced, performance‑driven environment.
• Customer‑First Mindset:
  Exceptional service skills that build trust and long‑term satisfaction.
• Team Player:
  Positive, collaborative, and committed to collective success.
• Growth‑Focused:
  Open to coaching, feedback, and continuous improvement.
• Flexible Availability:
  Able to work weekends and holidays as business needs require.
• Tech‑Savvy:
  Comfortable with Microsoft Office and essential dealership tools.
• Organized & Detail‑Driven:
  Maintains a clean, efficient workspace that supports productivity.

The responsibilities listed above represent core expectations but may include additional duties as assigned. In a retail automotive dealership, nothing matters more than a satisfied customer—and we’re looking for leaders who embody that commitment.
Come grow with us
!

Empire Automotive Group is an equal opportunity…