Client Advisor - Valley

Summary

Client Advisor responsible for delivering exceptional, personalized sales and customer service in a luxury retail environment. The role focuses on building and maintaining client relationships through proactive outreach, developing a client book, and achieving consistent sales results. This position also supports store presentation and inventory management to uphold brand standards.

• Provide exceptional sales service and personalized client experiences on the selling floor.
• Initiate and build client relationships through creative selling, use of client-book, and follow-up communications.
• Consistently meet or exceed monthly sales goals and establish weekly sales plans and strategies.
• Assist with visual merchandising and general maintenance of the selling floor to maintain brand standards.
• Handle customer repairs, advise clients on fit and styling, and support custom design requests as needed.
• Support inventory maintenance in the stockroom and on the selling floor.

• Minimum of two years experience in a luxury retail environment.
• Excellent interpersonal and communication skills.
• Strong customer service orientation and ability to prioritize client needs.
• Ability to thrive in a fast-paced environment and multi-task effectively.
• Positive, outgoing, high-energy personality with an entrepreneurial and sales-focused mindset.
• Computer skills including retail point of sale systems, Word, Excel, and email.
• Demonstrated passion for fashion and a results-driven attitude.