Product Solutions Lead

About the Role

We’re looking for a Product Solutions Lead to bridge the gap between complex technical solutions and the practical needs of our clients and go‑to‑market teams. You’ll demo our platform, provide strategic, performance‑led campaign recommendations, and ensure operational excellence.

This Product Solutions Lead will work closely with Sales to identify customer needs, demonstrate platform capabilities, and ensure our ad tech aligns with what clients actually need. This technically focused, in‑market role combines deep ad tech expertise, strong communication skills, and sharp problem‑solving to help clients get the most out of Roku Ads Manager. The role has a particular focus on our Political Sales team, maximizing value as this segment migrates from linear to connected TV, while also supporting needs across other verticals.

This role spans pre‑sale and post‑sale: helping close new business and optimizing existing accounts. You’ll lead demos, own technical support (pixels, API, third‑party measurement, interactive ads, and more), and build playbooks for customers. You’ll also own sales enablement, technical objection handling, and competitive analysis, all while ensuring market feedback is synthesized and actionable, driving our platform forward.

Success in this role requires deep ad tech knowledge, excellent communication skills, a passion for critical thinking, and a drive to understand both the backend mechanics and frontline execution of new features. You’ll be an individual contributor working cross‑functionally to ensure clients are maximizing their performance on our platform, with no feature out of reach. The role is fast‑paced and operates in a high‑growth area, requiring autonomy and adaptability in an ever‑changing environment.

For New York Only – the estimated annual salary for this position is between $155,300 and $178,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

• Sales Enablement & Training:
  Equip Sales with the training and resources to understand the platform and communicate its value. Serve as the internal bridge between sales and product, ensuring both sides are aligned on customer requirements and platform capabilities.
• Technical Consultation:
  Act as a technical advisor for both customers and internal teams, offering guidance on integration strategies, platform functionalities, and optimal use of any/all features. You’ll be the expert in the “what” and “why” and “how‑to” for all things performance.
• Platform Demos:
  Lead tailored platform demos that showcase the value and capabilities of Roku Ads Manager, customized to each client’s specific needs and goals.
• Pre‑Sale Strategy:
  Partner with sales teams to understand customer needs, propose aligned solutions, and prepare technical documentation covering product features, architecture, and integrations.
• Post‑Sale Support:
  Ensure clients successfully adopt the product. Troubleshoot technical issues and provide hands‑on support as needed.
• Market Feedback:
  Collect, aggregate, and channel customer feedback into product enhancements and roadmap planning.
• Competitive Positioning:
  Stay current on the CTV self‑serve landscape and develop competitive positioning to help our teams win in market.

• 5+ years of professional work experience within digital media or a similar industry.
• Proven experience in ad sales engineering, product solutions, or technical client services. Bonus points for a focus on self‑serve, CTV, and/or…