Front Desk Coordinator

Turn Smiles Into Sales — Join Diamond Braces as a Front Desk Coordinator
Who We Are

At Diamond Braces, wedon’tjust straighten teeth—we change lives.

We’reone of the fastest-growing orthodontic organizations in the country, offering affordable care with an unmatched patient experience.

We’rebuilding a team of energetic, motivated individuals who thrive in fast-paced, people-facing roles and want real career growth. If you have a magnetic personality, a strong work ethic, and a passion for helping people,you’llfit right in.

This is a high-energy, sales-driven role with operational responsibilities—
not a traditional front desk position.

You’llbe the first impression and the closer, guiding patients through their consultation while keeping theoffice vibe vibrant and smooth.

You’lluse your personality, confidence, and natural communication skills to:

• Build Trust Instantly:Read the room, connect with diverse personalities, and practice
  active listening
  to understand exactly what the patient needs.

• Navigate Objections with Grace:Use your
  emotional intelligence
  and
  problem-solving skills
  to turn hesitation into enthusiasm.

• Articulate Value:Clearly and confidently explain pricing, overcoming the fear of "talking money."

• Close the Deal:Help patients make a confident decision to move forward with treatment.

No dental experience? No problem.If you have the right attitude,
adaptability
, and hunger to learn, our world-class training program will teach you the rest.

This role is primarily focused on patient consultations and sales, but it also requires excellent time management
and
collaboration
to keep the front desk and office flow running seamlessly.

• Own the Room:Welcome and connect with patients the moment they walk in, bringing infectious positive energy.

• Drive the Consultation:Lead consultations and explain treatment benefits clearly, tailoring your approach to each unique patient.

• Present Pricing Confidently:Present financial and payment options with transparency and conviction.

• Overcome Hurdles:Handle objections withresilienceand empathy, helping patients feel comfortable saying YES.

• Manage the Flow:Maintain organized scheduling, showingagilitywhen the day getsfast-paced.

• Partner for Success:Practice excellent teamwork, collaborating closely with doctors and clinical staff to deliver a seamless experience.

• An Expert Communicator:You love talking to people,possesshighempathy, and can read body language like a book.

• A Natural Closer:You’re confident discussing money, motivated by goals/bonuses, and have a healthy competitive spirit.

• Resilient & Positive:Rejectiondoesn'tfaze you; youmaintainan optimistic, solutions-oriented mindset all day.

• Highly Adaptable:You thrive in a dynamic, fast-paced environment and can pivot quickly when plans change.

• An Accountable Team Player:You take pride in your work,possessstrongorganizational skills, and show up for your team.

• Experienced in Service/Sales:You’veworked in retail, hospitality, fitness sales, or similar customer-facing roles where personality is everything.

• Career-Driven:You want more than just a paycheck—you want a clear path to leadership.

• Pay starting at $19 - $23/hour + performance-based bonus potential

• Full benefits (health, dental, vision)

• 401(k) with company match

• Paid time off + holidays

• Comprehensive training and professional development

• A Clear Path to Leadership:We recognize top performers and promote from within quickly.

• Full-time role
• Evenings + some Saturdays required(flexibility isa must!)

• You’renot stuck behind a desk or answering phones all day.

• You’redriving revenue and making a tangible, life-changing impact on patients.

• You’remastering high-level sales and interpersonal skills that will serve you for the rest of your career.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.