Construction Inside Sales Representative​/Warehouse

Job Description Responsibilities

• Individual with knowledge of power tools, construction hand tools, safety equipment, abrasives, fasteners, fall protection, chemicals, masonry products, concrete knowledge, erosion control products and other construction-related products. Not required, but helpful.
• Prompt, hardworking, organized, and eager to learn.
• Able to work on and research with computerized programs and internet.
• Provide customer service and sales in a professional manner.
• Handle over the phone sales and customer inquiries.
• Prepare invoices and quotes for customers.
• Prepare invoices and quotes for JC Smith Inc., outside sales representatives.
• Load and unload customer product purchases.
• Willing and able to operate forklift safely, with proper training.
• Be mindful of inventory and assist with stocking warehouse/showroom.
• Work with other store representatives to ensure transfers and orders are being fulfilled correctly.
• Follow proper protocols for ordering, receiving, and stocking process.
• Develop and sustain customer relationships.
• Send data and information to customers as needed/requested.
• Answer incoming phone calls.
• Fulfill customer’s business needs in a professional and timely manner.

• Able to lift 75 lbs.
• Flexibility and standard mobility

• High School Graduate preferred
• Valid NYS Drivers License.

All requirements are subject to possible modification. This is an overview job description and there may be other duties to be performed by the employee(s) occupying this position, as requested by Management.

Expected hours: 40 - 45 per week

Pay commensurate with experience

JC Smith Inc. was established in Syracuse, NY, in 1976. What began as a small, family-owned business has grown over 50 years into a trusted supplier and rental company with six locations across New York State - Syracuse, Albany, Ithaca, Rochester, Vestal, and Whitesboro. We proudly serve a wide range of clients across various industries, providing high-quality products, equipment rentals, and expert service.

Today, three generations of the Smith family, along with our team of dedicated employees, continue to carry on our tradition of hard work, integrity, and exceptional customer care. At JC Smith Inc., we’ve built a reputation as a true one-stop shop for our customers. Our company is made up of several specialized departments, including:

• Rental
• Service & Repairs
• Parts
• Fasteners
• Lasers
• Signage & Apparel

Whether you’re looking to buy or rent equipment, purchase parts, or order custom signage, you’ll find friendly, knowledgeable professionals ready to help at any of our locations. Thank you for choosing JC Smith Inc.

- where quality, service, and family values come together.

Sincerely,
The Team at JC Smith Inc.