Group Sales Manager

Be part of our Pre-Opening Team!

We are seeking an energetic and experienced Group Sales Manager to join the pre-opening Sales team of the first and flagship Canopy hotel in New York City
.

Located in the heart of the Penn District, at the corner of 34th Street and 8th Avenue
, this 365-room, design-forward lifestyle hotel will feature extensive food & beverage offerings and serve as a brand showcase for Canopy in NYC, steps from Madison Square Garden and Hudson Yards.

Reporting to the Director of Sales, the Group Sales Manager will proactively solicit, develop, and manage group business for the hotel. This position will play an integral role in establishing the hotel's group account base during pre-opening and driving room revenue through strategic prospecting, relationship building, and account management.

The ideal candidate is a highly motivated sales professional with strong knowledge of the New York City group market
, a passion for building client relationships, and a proven ability to identify opportunities, negotiate business, and close sales.

• Proactively develop and strengthen relationships with new and existing clients to generate group bookings and long-term business.
• Build the hotel's group account base during the pre-opening phase
  , identifying accounts and organizations with strong potential for the Penn District location.
• Conduct sales calls, client appointments, site inspections, entertainment, networking events, trade shows, and familiarization trips as appropriate.
• Develop relationships with meeting planners, corporate clients, associations, travel partners, entertainment contacts, and other organizations that generate group demand.
• Build relationships within the New York City business and hospitality communities to expand the hotel's customer base and identify new opportunities.
• Maintain consistent communication with clients throughout the sales process to ensure high service and responsiveness.
• Develop strong relationships with key internal and external stakeholders.
• Partner with Operations, Food & Beverage, Revenue Management, and Event Management to ensure booked business is properly communicated and successfully executed.

• Research, identify, prospect, and qualify new group leads for the hotel.
• Solicit new and existing accounts through telephone prospecting, outside sales calls, presentations, written communication, networking, and industry events.
• Respond to group inquiries and RFPs in a timely and professional manner.
• Prepare proposals, contracts, presentations, and client correspondence in accordance with company and brand standards.
• Negotiate rates, concessions, and contract terms within established guidelines while protecting the hotel's revenue objectives.
• Convert qualified leads into definite business and achieve or exceed individual group sales goals.
• Upsell each business opportunity to maximize room, food & beverage, and other ancillary revenue potential.
• Identify opportunities for repeat and future business within existing accounts.
• Maintain consistent follow-up on tentative business and proactively work to convert opportunities.
• Ensure accurate and complete turnover of definite business to the appropriate Event Management and hotel Operations teams.
• Maintain accurate account, activity, lead, booking, and production information within the hotel's CRM and sales systems.

• Maintain a strong understanding of the New York City group sales market
  , including market trends, demand drivers, competitive hotels, pricing, and supply and demand.
• Identify new business opportunities that support individual and hotel revenue goals.
• Develop an…