Sr. Engagement Manager

About Bright Edge

Bright Edge is a leading enterpriseSEO and content performance platform that helps companies understand how their digital content drivesreal business results. Founded in 2007,we’retrusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa.

Our platform combines powerful data and AI-driven insights allowing our customers to plan,optimize, and measure campaigns based on real-time content performance.

What sets Bright Edge apartareour people.

With 400+ global employees across 7 offices, we foster a collaborative,curious,and supportive environment where smart ideas are encouraged and impact is visible.

If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, Bright Edge isa great placetobuildyour career.

Bright Edge is looking for a hands-on, entrepreneurial sales professional who wants to drive sales and high-value services engagements for Bright Edge Professional Services (PS).

Our Professional Services team provides consulting services that have an impact on a client’s digital marketing strategy and helps solve their SEO and AEO (Answer Engine Optimization) needs within the Bright Edge platform. The team leverages our proven methodologies to deliver search and LLM (Large Language Model) visibility results and generates revenue for the company.

As the Sr. Engagement Manager, you will develop relationships with top decision-makers to drive business growth within new and existing clients. This is a sales-intensive role that requires a driven individual with a keenly analytical mind, intellectual curiosity to identify new opportunities, and assertive instincts to close deals. You will lead the charge in designing consulting services for enterprise brands to optimize not just for traditional search engines (like Google and Bing) but also for conversational AI and answer engines (like ChatGPT, Gemini, Claude, and Perplexity).

• 1. Business Development & Practice Growth
  • Drive Professional Services Sales:
    Design high-value services engagements that encompass both enterprise SEO and emerging AEO/LLM visibility strategies. Be part of an annual team consulting sales quota, while achieving and/or exceeding monthly and quarterly bookings targets.
  • Lead Discovery & Proposals:
    Own the early-stage sales lifecycle for Professional Services, which includes leading PS discovery conversations, scoping technical projects, and drafting services proposals, Statements of Work (SOWs), and leading contract negotiations.
  • Upsell & Cross-sell:
    Actively identify opportunities to expand existing client accounts by introducing new service offerings, customized technical consulting, and AI-readiness packages.
  • Practice Development:
    Contribute to practice development initiatives through the development of service offerings, best practices, methodologies, and other intellectual capital focused on SEO and conversational search optimization.
• 2. Client Relationship Management
  • Primary Point of Contact:
    Act as the primary point of contact and strategic sales leader for Professional Services sales across enterprise accounts.
  • Relationship Building:
    Build and maintain strong, executive-level relationships to deeply understand client needs, business objectives, and digital marketing expectations.
  • Escalation Management:
    Act as a critical escalation point for PS services if and when needed, ensuring client satisfaction and project alignment.
  • AEO & SEO Evangelism:
    Educate executive stakeholders on the shifting search landscape, demonstrating how combining traditional SEO with advanced AEO protects and expands their brand's digital footprint.
• 3.…