Bilingual Account Manager, Field Based

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable.

Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales/Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions.

The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York.

Training on all government programs will be conducted upon hire.

*** This is an outside/field sales position ***

*** Base Pay + Bonus ***

If you reside in New York, you'll enjoy the flexibility to telecommute
* as you take on some tough challenges.

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.)
• The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales
• Serve as point of contact for members to provide excellent service and enrollment experience
• Lead pipeline management
• Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
• Conduct product information presentations in multiple settings, including in-home consultations
• Function independently and responsibly with minimal need for supervision
• Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
• Provide input, support and feedback on promotional opportunities, benefits, and other issues
• Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
• Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
• Input consumer demographics and interactions into company systems as appropriate
• Performs other duties as required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Marketplace Certified (Valid NYSOH Certified Application Counselor  - CAC) in good standing or willing to obtain certification within 30 days of hire
• 1+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience
• Intermediate…