Event and Sales Manager

Description

Job Title: Event Sales Manager
Location: The Ritz-Carlton New York, No

Mad – New York, NY
Reports To: Director of Event Sales
Department: Sales & Events
Employment Type: Full-Time, Exempt
Compensation: $75,000 per year + 1.5% Commission + Benefits

José Andrés Group (JAG), led by Chef José Andrés, is known for creating exceptional dining experiences through culinary innovation, outstanding hospitality, and a values-driven culture.

At The Ritz-Carlton New York, No Mad , José Andrés Group brings its distinctive culinary and hospitality approach to a luxury hotel environment, creating memorable experiences for private celebrations, corporate gatherings, social events, and special occasions.

Our Events team works closely with Culinary, Restaurant Operations, Banquets, and hotel partners to deliver highly personalized experiences with exceptional attention to detail.

The Event Sales Manager is responsible for driving event revenue and managing the complete sales and planning process for private dining, social celebrations, corporate events, and other special occasions at JAG at The Ritz-Carlton New York, No

Mad.

This position owns the client relationship from initial inquiry and prospecting through contracting, planning, execution, and post-event follow-up. The Event Sales Manager is expected to both maximize inbound opportunities and proactively develop new business through strong relationships with corporate clients, event planners, executive assistants, luxury travel and hospitality partners, and the broader New York City events community.

The ideal candidate is a polished, results-driven hospitality sales professional who combines strong sales instincts with exceptional attention to detail and a genuine passion for creating memorable experiences. They are equally comfortable prospecting for new business, conducting a site tour, negotiating a contract, building a BEO, working with VIP clients, and partnering with Culinary and Operations to execute a flawless event.

• Drive event, private dining, and group revenue through proactive sales and effective management of inbound opportunities.
• Own assigned leads from initial inquiry through contracting and event execution.
• Respond to qualified inquiries with urgency, professionalism, and thoughtful recommendations.
• Develop customized proposals based on client goals, budgets, guest counts, and event requirements.
• Conduct compelling site tours and confidently present available spaces, menus, and experiences.
• Negotiate event terms within established pricing and business guidelines.
• Consistently work toward established individual and departmental revenue goals.
• Maximize revenue through strategic upselling of food, beverage, event enhancements, and additional experiences.
• Maintain an active and healthy sales pipeline.
• Monitor conversion, lost business, and booking trends to identify opportunities.
• Effectively balance revenue optimization with client experience and long-term relationship building.

• Develop new business across corporate, social, luxury, and hospitality segments.
• Conduct consistent outbound prospecting through calls, email, networking, referrals, and relationship building.
• Build relationships with corporate decision-makers, executive assistants, meeting planners, event agencies, DMCs, wedding and social planners, and other key partners.
• Develop relationships within the New York City hospitality and events community.
• Generate repeat and referral business from previous clients.
• Identify lapsed accounts and opportunities to re-engage previous clients.
• Attend networking events, showcases, tastings, industry functions, and sales…