Appointment Setter

Position

Appointment Setter

Monday to Friday, 8:00 AM – 4:00 PM PST (Start part-time, scale to full-time based on meeting volume e.g., 4 meetings/week is full-time capacity).

$1,000 to $1,800/ month(varies based on skill set and experience level)

Philippines or South Africa

Remote

A specialized fire protection and life safety provider delivering inspection, testing, and compliance services to commercial and multi-family properties.

We are seeking a sales-minded Appointment Setter to drive outbound outreach and schedule site walkthroughs for commercial fire safety services. Focusing on property managers, building owners, and facility directors, you will pre-qualify leads and book consultations directly into Go High Level—bypassing unnecessary steps to get our field team on-site faster. You will focus purely on lead engagement and scheduling; closing sales, estimating, and proposal writing are handled separately.

This position starts part-time and transitions to full-time upon consistently reaching booking targets (e.g., ~4 qualified walkthroughs/week).

• Conduct outbound phone, email, and digital outreach to commercial property managers, facility managers, and building owners.
• Pre-qualify prospective accounts by gathering key property details, compliance history, service needs, and decision-maker timelines.
• Address initial customer questions professionally and communicate the value of an on-site safety inspection and walkthrough.
• Focus on scheduling direct on-site walkthroughs for high-quality leads, streamlining the sales process so field leads can assess property needs immediately.
• Maintain a professional, confident, and persuasive communication approach across all cold and warm interactions.

• Schedule qualified walkthrough consultations directly onto the lead field consultant's calendar.
• Provide complete pre-walkthrough documentation, property specs, and contact details for the field team prior to each scheduled site visit.
• Execute a clean process handoff: once the walkthrough is booked, transition the lead so the field team can conduct the walkthrough, build the proposal, and present the estimate.
• Send automated and personalized meeting confirmations and reminders to property managers to ensure low no-show rates.
• Follow up promptly with unconfirmed bookings or rescheduled requests to keep appointments on the calendar.

• Manage all lead activity, call logs, task cadences, and booking stages inside Go High Level (GHL).
• Maintain complete and accurate contact records, property notes, and task statuses in real time.
• Track follow-up sequences for leads who require multiple touchpoints prior to scheduling.
• Monitor automated outreach workflows within Go High Level and step in with manual follow-up when required.

Language requirement:
Fluent English (Exceptional written and verbal English communication skills)

Experience:

2–5 years of professional experience as an Appointment Setter, Sales Development Representative (SDR), Inside Sales Specialist, or Outbound Lead Generator.

• Proven experience conducting outbound call outreach, qualifying commercial prospects, and booking calendar appointments.
• Practical experience working with Go High Level (GHL) CRM software for lead management, task tracking, and scheduling.
• Ability to pre-qualify leads efficiently and identify direct walkthrough opportunities with high-intent prospects.
• Strong organizational skills and the ability to manage daily outreach cadences across multiple property accounts.
• Self-motivated and goal-oriented with a drive to achieve consistent weekly appointment quotas.
• Reliable high-speed internet connection and a dedicated remote workspace equipped with a noise-canceling headset.
• Availability to start part-time and scale to full-time hours, working Monday–Friday between 8:00 AM–4:00 PM PST.