Event Sales Coordinator

Description

Job Title: Event Sales Coordinator
Location: The Ritz-Carlton New York, No

Mad – New York, NY
Reports To: Director of Event Sales / Event Sales Manager
Department: Sales & Events
Employment Type: Full-Time

Salary: $70,000 per year plus benefits

José Andrés Group (JAG), led by Chef José Andrés, is known for creating exceptional dining experiences through culinary innovation, outstanding hospitality, and a values-driven culture.

At The Ritz-Carlton New York, No Mad , José Andrés Group brings its distinctive culinary and hospitality approach to a luxury hotel environment, creating memorable experiences for private celebrations, corporate gatherings, social events, and special occasions.

Our Events team works closely with Culinary, Restaurant Operations, Banquets, and hotel partners to deliver highly personalized experiences with exceptional attention to detail.

The Event Sales Coordinator plays an integral role in supporting the Event Sales team and ensuring a seamless experience for clients from initial inquiry through event execution and follow‑up.

This position supports the administrative, sales, and planning functions of the department, including responding to inquiries, preparing proposals and contracts, maintaining event details and BEOs, coordinating site visits, tracking deposits and deadlines, and ensuring accurate communication between clients and internal teams.

The ideal candidate is highly organized, detail‑oriented, polished, responsive, and genuinely passionate about hospitality and events
. This is an excellent opportunity for someone looking to build a career in event sales within a luxury hotel and restaurant environment.

• Support the Director of Event Sales and Event Sales Managers with incoming event inquiries and sales opportunities.
• Respond to client inquiries promptly and professionally according to established JAG standards.
• Assist with qualifying leads and gathering information regarding event dates, guest counts, budgets, event type, and client priorities.
• Prepare proposals, menus, pricing information, presentations, and event materials.
• Assist with scheduling and coordinating site visits, tastings, and client meetings.
• Follow up on inquiries, proposals, contracts, and outstanding event details.
• Maintain awareness of available event spaces, capacities, menus, pricing, and minimums.
• Identify opportunities for additional food, beverage, and event enhancements and communicate them to the sales team.
• Support the sales team in moving qualified opportunities efficiently through the sales pipeline.

• Provide warm, polished, responsive, and personalized communication throughout the client experience.
• Serve as a knowledgeable resource for clients regarding event spaces, menus, beverages, timelines, and logistics.
• Gather event preferences, dietary restrictions, special occasions, VIP information, and other important details.
• Maintain professional communication by phone, email, and in person.
• Anticipate client needs and follow up proactively on outstanding information.
• Maintain discretion when supporting VIP, corporate, social, and high‑profile clients.
• Escalate complex requests, negotiations, or concerns to the appropriate Event Sales Manager or Director.
• Represent José Andrés Group and the property with professionalism at all times.

• Assist with coordinating menus, beverage selections, guest counts, floor plans, timelines, audiovisual needs, rentals, entertainment, and special requests.
• Prepare and update proposals, contracts,
  Banquet Event Orders (BEOs), event summaries, and other event documentation.
• Ensure event details are complete, accurate,…