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Technical Account Manager; North East
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-10-05
Listing for:
Ajax Systems
Full Time
position Listed on 2026-10-05
Job specializations:
-
Sales
Technical Sales, Business Development
Job Description & How to Apply Below
Location: New York
Qualifications
- Minimum of 5 years’ professional experience in alarm systems, video surveillance, access control and fire systems.
- Proven hands‑on experience in designing and installing video surveillance, fire alarm, or other security systems.
- Experience delivering offline and online technical training to technical audiences.
- Excellent presentation, communication, and interpersonal skills.
- Flexible and willing to travel for business trips, trade shows, and other professional events.
- Self‑motivated and independent, with an outgoing personality and a proactive approach to work.
- NICET and ESA certifications
- Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees.
- Present product roadmaps and new feature updates to Ajax Systems distributors and dealers.
- Proactively manage and schedule open classes, private classes and on‑demand requests for training and support for Ajax products and technologies.
- Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients.
- Perform market research and competitive product analysis to identify strengths, opportunities, and areas for improvement.
- Build and maintain long‑term relationships with key company partners.
- Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross‑functional teams.
- Support the sales team by following up on leads through the company’s CRM portal.
- Analyze customer needs in partnership with the sales department to identify optimal product solutions.
- Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions.
- Competitive compensation that includes a base salary and performance‑based bonuses
- Car allowance, petrol and all business costs covered by the company
- Health & Life insurance
- 401(k)
- Growth Opportunities
- Impactful work
- Innovative Environment
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