Strategic SMB Account Manager Retention
Listed on 2026-10-06
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Sales
Account Manager, Customer Success Management, Client Relationship Management
Location: New York
Handshake is hiring an Account Manager, SMB / Mid-Market to own and grow a portfolio of 75–130 customers, focusing on GRR, NRR, renewals, and expansion. You will partner with Customer Success, Sales, Rev Ops, and other teams to craft strategies that mitigate risk and maximize value.
You will lead renewal negotiations, identify expansion opportunities, and drive multi-product adoption while maintaining strong relationships with executive stakeholders across industries.
The Strategic SMB Account Manager — Growth & Retention position in the Sales field is open for applications.
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This posting is for the Strategic SMB Account Manager — Growth & Retention role at Apply, based in New York, NY, United States.
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