Client Account Manager; tvScientific)

• Join the tv Scientific team as an Account Manager, where you’ll lead strategic client relationships, drive revenue growth, and ensure client success on our cutting-edge platform
• As an Account Manager on our team, you’ll be responsible for managing a portfolio of key client accounts, developing and executing strategic account plans, and driving revenue growth through upsell, cross-sell, and retention initiatives
• You’ll leverage your expertise in performance marketing and CTV advertising to deliver exceptional value to our clients, exceed revenue targets, and contribute to the overall growth and success of our organization
• Lead and manage a portfolio of key client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors
• Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success
• Proactively pick up the phone and engage in meaningful conversations with customers and agencies about digital media, including CTV advertising
• Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts
• Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential
• Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives
• Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results
• Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives
• Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges
• Provide mentorship and support to junior account management team members
• Use AI to accelerate account insights:
  Leverage internal AI tools to quickly summarize account performance, surface optimization opportunities, and draft clear client-ready recommendations and talking points (including for CTV conversations)

Experience with digital media platforms, MMPs, or supporting tools, working with major agencies

Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives AI-first workflow:
Comfortable using AI tools to speed up analysis, reporting, and account planning while validating outputs against source-of-truth data Strong understanding of the digital media and advertising landscape, with experience talking to customers and agencies about digital media, including CTV advertising

Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships

Comfortable picking up the phone and engaging in conversations with customers and agencies about digital media

Strong comfortability with data, with the ability to analyze campaign performance metrics and provide actionable insights

Bachelor’s degree in business, marketing, advertising, or related field

Curious mindset with a propensity to ask a lot of questions and seek opportunities for growth

Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients4+ years in sales or account management in the digital advertising or performance marketing industry MBA or advanced degree in business or related field

Certifications or training in digital advertising platforms, performance marketing, or related disciplines

Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets