Strategic SaaS CSM Renewal Expert
Listed on 2026-10-06
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Sales
SaaS Sales, Customer Success Management
Location: New York
Global Relay seeks a Customer Success Manager to lead a portfolio of SMB and Mid-Market clients, driving value realization and adoption of our cloud archiving solutions. You will nurture relationships, understand business goals, and align our offerings to customer needs across departments to expand engagement.
You will collaborate with internal teams to ensure satisfaction, manage renewals, and mitigate churn while working in a fast-paced SaaS environment in New York.
We have an opening for a Strategic SaaS CSM — Growth & Renewal Expert in New York, NY, United States within Management & Operations, Sales.
We would love to welcome a new Strategic SaaS CSM — Growth & Renewal Expert to our group in New York, NY, United States.
For the Strategic SaaS CSM — Growth & Renewal Expert position at Global Relay, we are reviewing applications now.
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