Strategic CSM - Value & Retention
Listed on 2026-10-07
-
Sales
Customer Success Management, Account Manager, Client Relationship Management
Location: New York
MongoDB's Customer Success Manager role focuses on guiding a portfolio of accounts, driving retention, and maximizing value through strategic advisory and cross-functional teamwork. You will collaborate with Sales, Product, and Services to align on objectives and deliver measurable outcomes, while leveraging AI-driven tools to improve productivity and customer health.
The ideal candidate brings 5–7+ years in a technical customer-facing role and a STEM degree, with strong communication skills to
For the Strategic CSM
- Grow Value & Retention position at MongoDB, we are reviewing applications now.
Learn more about the Strategic CSM
- Grow Value & Retention role in the description above.
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