Data Reporting Specialist

The DSS Accountability Office (DSS‑AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.

The Contract Monitoring Office is an independent oversight mechanism that is responsible for effectively evaluating and monitoring performance by HRA's contract administrators in order to enhance efficiencies, ensure accountability and inject objectivity into the contract monitoring process.

• Aggregate and clean vendor management data from citywide databases such as HHS Accelerator, agency‑wide databases, or relevant program sources.
• Identify suitable techniques for extracting underlying patterns and select appropriate statistical model(s) using a chi‑squared test, likelihood ratio, or curve fitting.
• Perform complex statistical analysis for program evaluation, investigative research outcomes forecasting, and risk assessment.
• Use predictive modeling to forecast Corrective Action Plan (CAP) performance and progress.
• Conduct scientific qualitative analysis including survey and/or questionnaire design and implementation, interviews or observations, field studies, or other mixed‑method research.
• Administer the implementation of policies and procedures, as approved and set forth by the Assistant Deputy Commissioner; plan and develop investigative and administrative activities to ensure the integrity of the division.
• Track key outcomes and measurements throughout the year to prepare quarterly and annual reports for Administrator review, detailing Internal Quality Monitoring (IQM), Key Performance Indicators (KPI), and other quality improvement data in order to provide agency‑wide vendor performance and/or contract monitoring capabilities.
• Collaborate with executive‑level program staff to accurately measure IQM performance, reevaluate and refine KPIs when appropriate, and execute follow‑up activities and improvements.
• Utilize agency systems for causal and/or trend analysis to evaluate existing procedures or identify the need to implement new procedures related to demographics, incidents and accidents, conduct of investigations, and program‑specific demographics.
• Implement new agency systems—including planning, design, development, testing, and automation—for ongoing program data collection with support from the Office of Program Planning and Management (OPPM); research and prepare high‑priority responses in emergency and other time‑sensitive ad‑hoc cases.
• Attend meetings related to contract monitoring activity across the agency, prepare ad‑hoc reports as required, and assist in compiling and analyzing complex information.
• Perform other contract monitoring or compliance related tasks or projects as required.

• For Assignment Level I (only physical, biological and environmental sciences and public health): a master’s degree from an accredited college or university with a specialization in an appropriate field of physical, biological, or environmental science or in public health.
• For Assignment Level II and above: a doctorate degree from an accredited college or university with a specialization in an appropriate field of physical, biological, environmental, or social science and one year of full‑time experience in a responsible supervisory, administrative, or research capacity in the appropriate field of specialization; or a master’s degree with three years of responsible full‑time research experience in the appropriate field of specialization;
  
  or equivalent education and/or experience. All candidates must have at least a master’s degree in an appropriate field of specialization and at least two years of experience described above. Two years as a City Research Scientist Level I may be substituted for the experience required in the prior categories.

Probationary Period:
Appointments to this position are subject to a minimum probationary period of one year.

• Excellent organizational skills.
• Excellent written, verbal and interpersonal skills.
• Experience extracting, cleaning and analyzing…