Clearance Supervisor

Associate Investigator / Clearance Supervisor

The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With a staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control.

The Bureau of Child Care ensures that childcare services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors childcare programs to protect the health and safety of children while in the childcare environment, and actively works to improve and expand access to high‑quality programs which support early childhood development and learning.

The Associate Investigator / Clearance Supervisor will ensure compliance with legislative mandates to conduct comprehensive background checks for childcare staff.

• Assign, supervise, and evaluate Clearance Administrators in the conduct of investigations.
• Provide technical assistance in reviewing, interpreting, and the proper reporting of clearance results.
• Maintain confidential records for all investigations performed.
• Perform quality assurance review of Clearance Administrators’ processing of investigations and database entries.
• Conduct special investigations that are of more than ordinary difficulty due to greater complexity or hazard.
• Review and issue approval or denial of clearance requests and ensure accuracy of data release.
• Collect and compile performance data on investigations and report on key performance indicators.
• Demonstrate excellent oral, written, and interpersonal communication skills.
• Be highly organized, detail oriented, and solution oriented.
• Show dedication to customer service.
• Be able to multitask in a fast‑paced environment.
• Have working knowledge of childcare regulations.
• Possess experience with data entry and querying large datasets.

• Benefits:
  City employees are entitled to unmatched benefits such as a premium‑free health insurance plan that saves employees over $10,000 annually, additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund, a public sector defined benefit pension plan with steady monthly payments in retirement, a tax‑deferred savings program, and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy:
  Depending on your position, you may be able to work up to two days during the week from home.
• Job Security – you could enjoy greater job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal‑opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn
1.gov or .

• A four‑year high school diploma or its educational equivalent and five years of satisfactory, full‑time experience as an investigator evaluating credit…