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CX Knowledge Architect: Powering Fast, Accurate Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-30
Listing for:
Apply
Full Time
position Listed on 2026-07-30
Job specializations:
-
Science
Information & Knowledge Management
Job Description & How to Apply Below
Notion is looking for a CX Enablement Knowledge Strategist in New York City to own and enhance their customer experience knowledge system. You will design information architecture, maintain content accuracy, and partner with various teams to ensure effective knowledge retrieval.
The ideal candidate will have experience in knowledge management, system ownership, and AI integration. A competitive salary range of $136,000 - $160,000 per year is offered for this role.
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