Safety Officer

Randalls and Wards Islands, New York, NY, USA

Posted Friday, October 10, 2025 at 4:00 AM

Program:
Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035

What You'll Do

As a Safety Officer, you'll help maintain a safe and secure environment at one of our transitional housing shelters that is located on Wards Island and provides temporary housing for men living with diagnosed mental illnesses.

You ll be one of the first contacts with our residents when they enter one of our facilities. In addition to ensuring residents  safety, you ll help our residents feel welcome and set the tone for their stay. It is critical that you are alert, vigilant, and courteous to all residents and guests. Your responsibilities will include patrolling the facility and outside grounds, ensuring residents and guests are properly signed in, escorting visitors to proper destinations, conducting safety inspections, maintaining accurate documentation, and preparing incident reports when necessary.

You’re a great fit for this role if you have:

• New York State security guard license.
• FDNY F-02 must be obtained within 30 days of hire, if not already possessed.
• High School Diploma or equivalent OR equivalent experience and skills.
• One year of security experience, preferably in homeless services.
• Work experience in residential facilities.
• Experience and capacity to work with people experiencing homelessness or other disadvantaged people.
• Strong relationship and customer service skills.
• Computer literacy with Microsoft applications.
• Ability to provide night and weekend coverage as needed.

Compensation

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state, and local laws.

We Have GREAT BENEFITS!

• Health insurance (including Medical, Dental, and Vision) and Life Insurance provided by the Union
• Generous Paid Time Off!
• 2 weeks of annual vacation accrue from Day 1.
• 3 weeks of yearly vacation starting at the beginning of the 2nd full year.
• 12 paid holidays, 3 paid personal days, 7 paid sick days (with unused sick days carrying forward), and a 401 (k) plan with company contributions, even if the employee doesn t contribute.
• Tuition Reimbursement
• Educational Achievement Award for employees completing educational & certification milestones.
• Flexible Spending Account for health care and dependent care expenses
• Short-term and long-term disability
• Employee Referral Bonus

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.

We hope that you will consider joining our team in the fight against homelessness.

Randalls and Wards Islands, New York, NY, USA