Asset Protection Specialist, Maison Madison

Overview

The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of New York Region. The Asset Protection Department is responsible for the safety and security of all Hermès employees, premises, and product. This position will report to the Asset Protection Manager and strive to mitigate risk of loss, safety and security through consistent training and valued partnerships that are both internal and external.

We are at the service of our clients (stores, corporate & warehouse) when needed and willingly make ourselves available to these valued partners. We use cutting edge technology to ensure their safety and security.

The Asset Protection Specialist is responsible for the enforcement and protection of all company interests and assets. Company assets are defined as merchandise, money, technical equipment, supplies, fixtures, store dwellings (owned or leased), our company personnel and our customers.

• Post coverage – stock security
• Associate compliance and education (AP Awareness)
• Violation and Incident reporting
• Conducting of Audits / maintaining of proper records
• Managing of outsourced guards
• Asset Protection Specialists will be tasked with determining Associate compliance in company Policy and Procedure with regard to proper Asset Protection guidelines (i.e. no more than 2 items being shown to a client at a time; associate does not leave keys in drawer, or leaves drawer open; any and all packages leaving premises are accompanied with proper paperwork, etc.)
• Conduct routine inspections of the facility to maintain physical security and protection of assets
• Complete required audits and inspections and provide accurate documentation of results
• Conduct safety inspections and communicate hazards to local management
• Ensure physical security by controlling access of associates and visitors. Asset Protection Specialist is responsible for the enforcement of Policy and Procedure
• Monthly touch base with APM and APA’s to review training and outstanding concerns
• Monthly maintenance of all AP related documents
• Reporting of any theft to APM and interaction with local law enforcement
• Daily review of cegid reports and review with APM (negatives, voids, returns, quota items)
• Supervision of all off site sales - Public and Employee
• Partnership with floor management in the absence of APM
• Key audits and management
• Review of safe logs

• No

• 1-3 years Asset Protection / Retail Experience preferred
• High School diploma or equivalent
• 8 hr Pre Assignment and 16 hr OTJ certificates / Security License (mandatory in NYC only)
• Strong written and verbal communication skills
• Problem solving and Decision-making skills
• Ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and perform all functions as set forth above
• Ability to operate all equipment necessary to perform the job
• Adaptability
• Credibility and trust
• Service Orientation
• Results Driven

The range for this position is $25.68 - $28.37 per hour. Actual rates are determined based on the job, location, and individual experience.

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support and more

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials,…