1st Shift Security Officer

The Opportunity:

We are seeking a motivated, passionate, collaborative, and detail‑oriented Security Officer with experience in the security field to help protect Mattel’s employees, guests, products, and brands. The ideal candidate is a team player, has strong communication skills, and can organize & prioritize tasks.

• Enforce Mattel Global Security Department’s Best Practices and adhere to U.S. Customs-Trade Partnership Against Terrorism (CTPAT) program recommendations. This includes protecting Mattel’s physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc.
• Complete security duties and related tasks as set forth in the Contingency Operations and SOP manuals under the direction of the Security Leader/Shift Supervisor and Security Supervisor.
• Perform administrative data entry duties as assigned by post orders standards (i.e., Guardhouse, Employee Entrance, Rover Patrol, Building Entrance, Satellite Site Patrol).
• Coordinate traffic control; visitor registration; and directing suppliers, contractors, and delivery persons; and answer phones (at specified locations).
• Complete mobile and foot patrols to monitor the campus for security and facilities‑related concerns. Monitor the access control system, CCTV system, and the “guard tour” management system.
• Support IP (intellectual property) security controls.
• Provide a high level of customer service to all Mattel employees, vendors, and visitors on property.

• Monitors the control panels for alarms and any problems with equipment. Reports any service/maintenance issues to designated personnel.
• Responsible for contacting Security Supervisor and/or designated personnel, as required, during emergency situations or as security issues arise. Completes applicable Incident Reports. Responds to environmental and first aid emergencies and facilitates the process. Transports the sick or injured for medical attention, if necessary.
• Monthly safety inspections on safety equipment.

• Analytical abilities to think critically making clear, well‑reasoned rational decisions.
• Trustworthy qualities and being a person of character and conviction who can be trusted, without fail, to deliver on promises.
• Accountability to hold yourself, your team, and your partners to the highest standard for performance necessary for the achievement of results.
• Mature judgment, strong communication, and organizational skills.
• Excellent interpersonal skills and ability to work with people at all levels. Understanding and influencing others and their actions are important in providing a safe, orderly environment.
• Must be able to communicate effectively with the public and with all levels of the organization in the performance of daily duties.
• Ability to effectively respond to all types of situations in a confidential manner. Possess the ability to remain calm during an emergency or stressful situation.
• Ability to attend work regularly and on a timely manner.
• Able to perform work accurately and efficiently.
• Ability to operate a computer with Microsoft Office software and learn various programs.
• Other responsibilities and tasks as assigned by your manager or supervisor.

• One+ years of Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred.
• High school diploma or GED, required.
• Must have a valid driver’s license.
• Must have a valid Security Guard License (where required).
• Must be certified in First Aid, CPR, and Blood-borne Pathogens, or be willing to obtain certification through training provided by Mattel (annual training provided).
• Must be able to work varying shifts including nights, holidays, and weekends.
• Ability to read, analyze and interpret general business policies, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, and business correspondence, including detailed incident reports…