Splish Splash Security Guard

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Security Guards are responsible for maintaining a safe environment for guests and employees. The ideal candidate should have an eye for detail, a knack for problem‑solving, and an ability to remain calm in stressful situations.

• Enforce all Park rules and regulations.
• Monitor Park assets to ensure the safety of guests and employees.
• Maintain constant vigilance while the park is operating to identify potential issues or safety concerns and communicate them to other departments and/or leadership in a timely manner.
• Conduct bag checks to prevent prohibited items from entering the park.
• Maintain compliance with company and industry best practices, policies, and procedures.
• Monitor guest safety and communicate conflicts to supervisors on duty.
• Take control of emergency and intense situations while remaining calm.
• Professionally manage crowd control during emergency situations.
• Continuously monitor guest behaviours and attempt to curtail potential situations before they erupt.
• Exercise clear and concise communication with all park departments.
• Answer phone calls, providing pleasant and helpful contact for staff and the public.
• Assist in safety prevention efforts, including responding to safety calls, fire alarms, and emergencies.
• Utilize electronic card access, closed‑circuit television, and other audio/visual monitoring systems to supervise the response to all reports or irregular conditions.
• All other duties as assigned by leadership.

• Pay Rate: $22 / hr.
• Education:
  
  High School diploma, GED, or equivalent. Equivalent work experience will also be considered.
• 1+ year of previous security or related experience highly desired.
• NY Security Identification Card required.
• Language:
  Ability to read, write, and speak fluent English. Spanish or other bilingual language skills are a plus.
• Must be at least 18 years of age to comply with NY Child Labor Laws.
• Seasonal role. Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from scheduled shift.
• Must possess a valid driver’s license and a good driving record.
• Ability to safely and efficiently operate motorized vehicles and equipment.
• Ability to comprehend and carry out verbal and written instructions.
• Ability to apply knowledge of security methods, procedures, interviewing, listening, and note‑taking techniques for specific situations.
• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion or political beliefs.
• Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner.
• Ability to operate a variety of electronic equipment such as cameras, radios, PCs or other communication devices.
• Ability to professionally and calmly deal with stressful and/or tense situations.
• Collaborative teamwork with other members, external first responders, and emergency personnel during emergency situations.
• Exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.

• Ability to stand, walk, and remain on feet for majority of the workday.
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders.
• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.
• Ability to remain sedentary for extended periods while using computer/camera equipment.
• Ability to carry, push, pull, lift and hold objects weighing 30 pounds or more.
• Good visual acuity, night vision, and peripheral vision. Ability to see details of objects that are more than a few feet away.
• Based in both an office setting and frequent exposure to all indoor and outdoor park environments.
• Exposure to variable outdoor temperatures, high heat, cold, direct sun, humidity, dust, rain and other weather conditions.
• Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments.
• Frequent interruptions and requests that may require reprioritization of activities.

• Flexible schedule.
• Opportunity for cross‑training and learning unique skills across various departments.
• Free admission to Splish Splash on your days off.
• Invitations to exclusive company‑sponsored employee events throughout the season.