Security Officer Desk Operations Associate

Location: New York

Allied Universal -  - Responsibilities:
Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at the front desk of a commercial real estate location.;
Monitor lobby and front desk activity, greet and direct guests, and assist with visitor check-in, identification review, and access-related processes in accordance with site procedures.;
Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with building management and/or emergency services when appropriate.;
Answer phones, support tenant and visitor inquiries, and complete reports, logs, and other front desk documentation related to daily operations and security-related events.;
Help to deter unauthorized access by maintaining awareness of entry points, observing lobby activity, and following post orders for deliveries, vendors, and guest access.