Building Security Supervisor; Part Time

Building Security Supervisor (Part Time)

Location: New York City, NY

Position Type: Part-time

• Accountable for daily supervision and leadership of building and event security officers.
• Ensure security officers are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure environment.
• Ensure that all security officers are aware of their post and assignment responsibilities.
• Ensure all security officers are in proper uniform and are not utilizing personal mobile devices for non-security related matters.
• Assess, train, evaluate, and coach front line colleagues utilizing prior experience and company-provided programs.
• Responsible for various administrative items such as scheduling, invoices, incident reports, daily reports, and documentation logs.
• Responsible for ensuring that security office space and equipment are prepared to support security operations; work with adjacent teams to address maintenance, custodial, and facility issues.
• Address customer concerns, feedback, and suggestions in a timely and efficient manner.
• May be tasked with managing or supporting additional security programs that facilitate security operations.
• Supervise Security Operations Center (SOC) staff and Building Security Officers as needed.
• Communicate security matters with the SOC, including requests for video surveillance or incident assistance.
• Collaborate with MSG Departments such as Guest Services, Production, and Building Operations to ensure a safe and secure environment.
• Support and strengthen access control operations by reviewing, monitoring, and improving physical access procedures.
• Assist in evaluating incident trends, identifying procedural gaps, and recommending corrective actions.
• Provide exceptional experiences for guests, partners, and team members, including by adhering to appearance and presentation guidelines while on site.

• 3+ years of supervisory experience in security, law enforcement, or a military field, and preferably knowledge of events, sports, and theatre operations within an entertainment venue.
• 60 credit hours of college-level coursework (representing 2 years), or similar self-development through certifications or trade school coursework.
• Excellent communication skills, ability to mobilize key stakeholders, and engage with all levels in the organization.
• Experience completing reports and documenting staff performance is essential.
• Ability to engage and develop collaborative relationships and influence within a team and across functions; demonstrated experience coaching, mentoring, and developing staff to perform at high levels and holding the team accountable for achieving business goals and objectives.
• Comfortable with managing conflict and responding to customer problems with a sense of urgency.

• Must be willing to travel to other locations as needed.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
• General physical requirements such as lifting 25 lbs., standing for long periods, walking long distances, bending and constant motion is often required.

Hourly Pay Range: $37 — $42 USD

We value diversity and welcome employees of all backgrounds. Our Company is an Equal Opportunity Employer and provides equal employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, veteran status or any other characteristic protected by law. We also strictly prohibit discrimination and harassment on these bases.