Security Officer - EMT

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Regular Hourly Full-Time Nichols, NY, US

8 days ago Requisition

Are you the one they call in an emergency?? Are you cool under pressure? Do you have Security and EMT experience? If so, apply today! Tioga Downs is hiring for a Full‑time Security Officer - EMT.

The Security Officer/EMT is responsible for properly executing security duties on assigned shift, administering first aid and emergency medical attention to customers and associates on property, as required.

• Provide excellent guest service to both internal and external guests.
• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
• Attends to the medical needs of customers and associates on assigned shift.
• Verifies, on a regular basis, that all first aid kits on property are well stocked, and re‑stocks same, as necessary.
• Maintains appropriate inventory control of such items as oxygen, wheelchairs, first aid supplies, and related office supplies.
• Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.
• Identifies potential safety hazards and reports same to the appropriate individual, for proper resolution.
• Attends safety meetings as needed.
• Facilitates the flow of information by attending regularly scheduled departmental meetings.
• Generates necessary written reports regarding security‑related incidents involving customers, Associates and/or the facility.
• Acts as a Dispatcher during emergency situations, and coordinates solutions to same, informs outside agencies of any unusual or suspicious situations on property.
• Escorts and observes customers and Associates to ensure their safety and protection, identifies potential safety hazards and report same to the appropriate individual for proper resolution.
• Operates company vehicles as directed to do so.
• Maintains a working knowledge of the Company’s facilities, as well as special events on property, in order to advise customers and fellow Associates of same, whenever possible.
• Interacts with customers and Associates in a positive, professional manner.
• Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.
• Assists Security Department with money fills and escorts, as needed.
• Ensures safe transportation of company moneys, assists in the opening and closing of the gaming floor.
• Maintains a series of keys, accessing locked areas as necessary.
• May be designated as officer‑in‑charge to function as a supervisor for a shift.
• Accepts identification from all persons who appear to be under the legal age, to ensure compliance with state and federal gaming regulations.
• All other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or GED required.
• Minimum of one‑year experience as an Emergency Medical Technician highly preferred.

• Successful completion of a nationally recognized course for Emergency Medical Technicians, having passed a national registry examination.
• Must be a New York State licensed Security Guard OR be willing to be licensed prior to employment. (Security Classes offered here)
• Knowledge of, and experience with, closed circuit television equipment preferred. Minimum of two years in law enforcement, surveillance, or related area highly preferred.
• Excellent observational and communication skills.
• Must be able to detect any schemes or cheating activity aimed at the company or its’ guests.
• Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine…